Premier Inn Ashford Central

Try

10.0

Found the pillows a bit too hard for my liking. Very clean room. 3 beds in family room.. 1 double 2 singles. Plenty of tea and coffee in room. Lovely comfy bed. Fan in bathroom very loud. Overall good clean comfy roo.

Ok. Not the best. Needs a refurb

6.0

Have stayed at quite a few Premier Inns and enjoyed our stay here, however I agree with some previous reviews that the hotel is pretty tired and must be due for a refurbish. The soap dispenser in the bathroom was disgustingly rusty and had not be cleaned. I was going to report this on check out but there was no sign of anyone on reception at the time and no response when the bell was rung! Not good at a time when most people would be checking out. Comfortable enough. It's saving grace were it's lovely staff both in the hotel and the Beefeater next door.

Mouldy/Musty Smelling Room 211

2.0

The room had a pronounced musty and mouldy smell, which made the stay uncomfortable. Despite informing reception, no alternative room was available, and the only solution offered was a spray bottle of “Daily Odour Eliminator” to mask the odour rather than address the cause. While a gesture of goodwill was offered in the form of a complimentary breakfast, this was unfortunately not suitable due to dietary restrictions. Using the odour eliminator only masked the issue temporarily, and by late evening we resorted to leaving the window open and the door ajar to ventilate the room. By morning, the smell remained noticeable, so we decided to leave two and a half hours earlier than planned, as the room remained unpleasant to stay in.

Not a good breakfast experience

2.0

Breakfast venue dated and not very clean. Found a large black hair among my bacon, couldn't finish it. Was offered another but didn't have the stomach for it

Tired but nice staff

6.0

Stayed at many Premier Inns and they have all been pretty consistent. This one feels a little tired and in need of some TLC. It's saving grace was it's staff, those that we met, who were very pleasant and welcoming. Afraid the bathroom left a lot to be desired, in particular the soap dispenser which was dirty and very rusty and was the same in my son's room. Would not cost much to replace them. Didn't really want to use it to be honest. Otherwise OK but I have stayed in better..

Guest review

6.0

Room had a wet mouldy smell, didnt get any better with airing out. The hotel is located in a industrial area Bathroom was worn but not the worst. The food at the connected resturant was bland but they had great understanding of gluten free. Overall was okay but wouldnt stay here again, especially at the price point.