One-Bedroom Deluxe King Suite
Sleeps 4 · 75 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Novotel Nairobi Westlands
★★★★★ Lower Kabete Road Westlands, Nairobi, KE
8.9 guest rating· 333 reviews
About this hotel
Luxurious Amenities - Novotel Nairobi Westlands offers an outdoor swimming pool, fitness centre, and terrace for guests to relax and unwind during their stay.
Family-Friendly Services - With a kids' club and room service available, families can enjoy a comfortable and convenient stay at this 4-star hotel.
Culinary Delights - Guests can indulge in a variety of dining options including Indian, Italian, and local cuisine at the hotel's restaurant. Special dietary requests are also accommodated.
To experience luxury, comfort, and delicious dining options in Nairobi, book your stay at Novotel Nairobi Westlands now.
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Rooms & rates
Superior Twin Room
Sleeps 4 · 36 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Presidential Suite
Sleeps 6 · 190 m² · Extra-large double bed (Super-king size), 2× Twin bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
Superior King Room
Sleeps 4 · 36 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Executive King Room
Sleeps 4 · 41 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
One-Bedroom Executive King Suite
Sleeps 4 · 63 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Three-Bedroom Presidential King Suite with Two Twin Beds and Kitchenette
Sleeps 8 · 190 m² · 2× Twin bed, Extra-large double bed (Super-king size), Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
Amenities
- Free WiFi
- Heated pool
- Kids' pool
- Outdoor pool
- Pool bar
- Rooftop pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
Show all 89 amenities
- Breakfast in the room
- Restaurant
- Bar
- Barber/beauty shop
- Snack bar
- Air conditioning
- 24-hour front desk
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Babysitting/child services
- Beauty Services
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Emergency cord in bathroom
- Evening entertainment
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key access
- Key card access
- Kid meals
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Lower bathroom sink
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Pedicure
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Security alarm
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Terrace
- Themed dinner nights
- Thermometers for guests provided by property
- Toilet with grab rails
- Visual aids: Braille
- Wheelchair accessible
- Wine/champagne
Location
Lower Kabete Road Westlands, Nairobi, KE
What guests say8.9333 reviews
+ Friendly Staff+ Modern Rooms− Food Temperature Issues− Noise from Nearby Activities
Cleanliness8.7
Service9.7
Location9.2
Room Quality8.9
Amenities8.7
Value for Money8.7
Overall, the hotel has good potential and some excellent staff members, especially Lan, whom we sincerely thank for his
9.0We stayed at Novotel Nairobi Westlands for two nights during our Africa safari trip. On the positive side, the staff were generally very polite, welcoming, and helpful. A special thank you to Lan, who assisted us with our arrival and departure. He was extremely helpful, friendly, and professional, and his excellent attitude made a very positive impression on us.
− Unfortunately, there were several issues that we did not expect from a hotel of this brand and standard. On one of the days, the elevator stopped working. I asked the reception several times over approximately 30 minutes what was happening, but I was repeatedly told that the elevator was working, even though it clearly was not. I would have appreciated an honest explanation instead. Housekeeping was also disappointing. On the first day, nobody came to clean our room during the day. Only at around 5 PM did someone finally come and ask whether we wanted the room cleaned. For a hotel of this level, this is not the standard of service I would expect. The following day, housekeeping cleaned the room but removed one of our pillows and the face towels without replacing them. Another issue was the bathroom ventilation, which did not seem to work at all. There was also a problem with the electrical sockets. Some sockets were designed to accommodate thicker plug types commonly used by guests from parts of Asia, but unfortunately those sockets did not work. For an international hotel receiving guests from different countries, functional and convenient power outlets are very important.
Guest review
10.0Everything
− Nothing
Guest review
10.0Everything
− Nothing
Very nice hotel for a staycation
9.0Beautiful and very clean
− Too expensive and the bottled water tasted weird, tasted like borehole water.
SUPER à l'exception de Booking avec des différences notables dans les écrans affichées et la non rép
9.0Parfait, à part la lampe à droite du lit : trop basse
− Modifier la lampe
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.