Casa Ekinox♡

Guest review

10.0

Muy buena ubicación Lugar bonito y agradable

Nice accommodation but noisy

7.0

The location of the accommodation and the parking options were great for us. The cleanliness and facilities were also excellent. There were shared spaces, including a kitchen and a terrace, which we really appreciated.

− The biggest downside for us was the constant noise from what seemed to be a water pump. It was extremely loud both day and night, running at intervals, and in our room it was very noticeable—to the point that it was impossible to sleep without earplugs. The safe in our room was also not working. Although someone was supposed to come and fix it, it was never resolved during our stay.

Exceptional 11 out of 10.

10.0

My stay at Casa Ekinox was one the best experiences that I have had in a long time. Everything was exceptional. If I could give it an 11 out of 10 I would.

− Nothing

Pessima esperienza

1.0

Nulla

− La camera sporca, abbiamo pulito noi, le lenzuola macchiate, la promessa di rimborsarci quando non ci è stata data una soluzione accettabile per soddisfare le nostre esigenze, secondo me fatta solo per farci uscire dalla struttura. Inoltre in TUTTI i locali comuni erano presenti delle webcam e nella descrizione della struttura non si trova nulla di scritto a riguardo.

Expectations vs reality

4.0

Location and pictures uploaded to booking (probably taken when the property was new)

− Not clean. Does not look like the pictures on booking. Not functional shower pressure or toilet. No real time solutions to the problems we found, everything had to wait at least a day. Lower your expectations if you decide to book it anyway, everything is worn out, old or dirty. Has a shared kitchen but cook there at your own risk. We found hairs of every type on beddings, towels, floor and pillows. It may look or smell clean but beware of the hairs EVERYWHERE. Definitely not worth what we paid for it. There were cheaper options but we were fooled by the pictures. The bed of our room had a crater and our backs were destroyed after 1 night. We got moved to 2 other rooms, one of which had an amazing mattress but the toilet did not flush and we had to request a change of bedding (because of the hair situation) Shame that the owners do not invest in keeping everything in good condition. We only stayed because of the hassle of finding and moving to another accommodation.

Perfect for a long-term stay in Merida!

10.0

I loved that there was a fridge in the room and a balcony that got plenty of sunlight. The kitchen and dining room downstairs were super convenient. The house was very beautiful and in a really safe neighborhood. There was an inexpensive tamale restaurant on the same street and a little breakfast joint around the corner. Great access to Paseo 60.

− The code to get into my room was way too long. If my husband wasn't with me, I would have almost certainly forgotten my phone in the room and had no access to the code nor access to call for help. I don't carry my phone around with me like he does. That part really freaked me out. Maybe a drop box for metal keys would be better. I wished the kitchen had a ceramic skillet instead of scratched Teflon, and that there was a line to hang clothes somewhere.