Kanso Hill Guesthouse♡

Bad experience

1.0

Nothing

− This is the first time I am writing a negative review. Normally, I only write a review when I am satisfied and not when I am dissatisfied, because I don't want to harm anyone's business. I wasn't planning to do so this time either, until the host started threatening me. And that really goes too far. We had booked 2 nights. We arrived in the evening and decided after just 10 minutes that we didn't want to spend a second night here. There are stains on the walls, mold, dead insects on the floor, a huge amount of dust on the cupboard, and the kitchen on the ground floor smelled terrible, as if a dead dog had been lying there for weeks. When we wanted to brush our teeth, it turned out there was no sink anywhere; it was hanging outside on a pole that required descending a dangerously steep flight of stairs in the dark. The accommodation is also situated by a very busy and noisy road all the night. The next morning we wanted to visit the park a few kilometers away, but despite the host sending a list of fares to various locations, no taxis were available. Eventually, a friendly neighbor took us to the park. On the way back, the same problem: all the taxis standing at the park are connected to organized trips. But even there, was someone who eventually helped us to get back. Packed our suitcases and left the accommodation, immediately sent the owner a text with this: Goid afternoon,we want to let you know that we have left the accommodation, and have neatly placed the keys in the same spot where we found them. No complaining, no money claimed for the second night, just a polite notification so the owner was aware that we had left. Not even a few minutes later, I received a very unfriendly response and was threatened that if I wrote a bad review, he would report me to booking.com, and later another text came saying he was going to put my details, name, and phone number on Google.

Owner baik. Kami tertinggal barang pun dia kasi simpan elok . Thanks will repeat

10.0

Lengkap. With view yang memang sgt2 stunning.. depan2 muka gng kinabalu.. huhu

− Nothing, cuma tangga jela

Guest review

7.0

在门口就可以正面看到神山

− 这样的价钱没有什么不满意的

Un peu déçus par l’environnement très bruyant

7.0

Très belle vue, terrasse agréable

− Route très passante avec camions bruyants jour et nuit dommage d’être dans la nature avec ce bruit permanent Ensemble assez vétuste Propreté a améliorer, pièces très humides avec odeurs désagréables malgré les efforts du propriétaire qui a mis des appareils pour diminuer l’humidité

Guest review

10.0

Rumah selesa,bersih,parking senang,kedai makan dekat. cari rumah senang ikut waze jer.kelengkapan dapur lengkap . Persekitaran cantik nampak gunung Kinabalu....kami suka

satisfied & excellent

8.0

The view of gunung kinabalu was just in front the house balcony.

− The mattress sagging and the blanket was to thin