The Opulence Bradford♡

Amazing place, definitely attend again.

10.0

The property was well kept to a high standard, all images shown also portrayed to a high standard, always a pleasure booking, staff are very thorough throughout the process and very helpful and attentive.

Guest review

1.0

− DO NOT BOOK!!! We called before booking and were told there was onsite parking. However, after booking, we were sent a postcode for a paid car park that was a 6-minute walk away. There is no car access near the hotel, which made carrying luggage extremely difficult. The apartment was in a very poor condition. The bed was broken, there were cockroaches, and the whole building smelled bad. It was advertised as an “opulent luxury apartment”, but in reality it was nothing like that. The video of the apartment was sent but the apartment no longer looks anything like it. Cleanliness was shocking: there were bodily fluid stains on the bedroom walls and hair on the bedding. We contacted the owner about these issues, but they read our messages and completely ignored us. Overall, this was a terrible and extremely disappointing experience. Do not stay here.

Perfect

10.0

Good team, easy to work with clean facilities and exceptional customer service

− That I couldn’t have stayed longer

Guest review

1.0

− We paid 120 pound for a room that was double booked and never goy a refund! Even though the host said we would. I’ve spoke to booking.com numerous times and still haven’t received it!

Exceptional

10.0

SHOCKING!!!!!

1.0

Nothing… Place was horrible scruffiest place have ever stayed.

− Hi, I would to make a complaint about this booking and speak to somebody about the condition of this place this was booked as a luxury apartment. The place is a complete mess hadn’t been cleaned very dirty no towels or cleaning products any were light sockets are hanging of the wall there’s no smoke alarms attached inside the property, there’s screws sticking out of places, the kitchen island is in poor condition with trims hanging of and sticking out, the stools are falling to pieces very unsafe, bathroom tile is also cracked there’s plants that have been used as ash trays the rug in the room hasn’t been vacuumed in a long time, there’s dirty hairs laying around all over this place, The list goes on and on there’s also no parking for this place must use public car park pay and display! this was booked as a nice night away for me and my partner which ended up being the complete opposite. Avoid this place!