Zenith Hub♡

Perfecto

10.0

Bien situado, está a menos de un minuto de la parada del DLR para poder llegar al centro cómodamente, estaba todo limpio y ya preparado para la estancia, la entrada es autónoma

− Cuando llegamos la puerta estaba abierta, quien saliera de último dejó la dejo así

Lovely and relaxing

10.0

Really easy to get to from Limehouse station. Lovely apartment: nice furnishings, comfy bed and sofa bed, nice bedcovers. Kitchen well equipped. Tesco across the road shuts at 11pm. I would definitely go again. You have to pay £300 deposit, which I totally accept, you just have to make sure you budget for it within your holiday plan.

− Nothing really; you can hear the trains going past but it did not disturb us as that is the pay off for being handy for the station. The pizza place across the street looks good but they shut at 10:30 so we couldn't get one after we had been out: this is not really a complaint.

Very good

8.0

Great location. Appalling check-in and check out

6.0

The location was convenient. It was very clean and there were a lot of good facilities.

− Check in and out. This was appalling. They need to sort it out. I had asked for early check in as I was going to an event. I knew this wasn’t guaranteed and I was fine with that. However I made it clear I had somewhere to be do so needed to check in at 1600. I arrive at the location of the key at 1555, there was no key, they rang me and said the cleaning staff needed an extra 15-20 mins. I stated that was not acceptable and even if they were not finished I needed to get in. They said they would call back after speaking to management. They never. I called back at 1610 and they said someone would call. I rang back at 1615 and they told me to go to the apartment and the housekeeping staff would let me in. I rang the buzzer and stood outside. No one came down. I called back at 1620 and they said someone was coming. At 1625 someone came down. Gave me a yellow key fob and told me to leave it in the mailbox on check out. I got in. I then received 4 phone calls from different people telling me to take the key fob back to the shop to check out. I clarified 4 times that the housekeeping had said to leave in the mailbox and was told 4 times to take to the shop. Next morning I left. Went to shop and they wouldn’t accept it. I rang again and they said to take it back to the apartment and leave in the mailbox. I walked the 5 minutes back to the apartment and the mailbox was broken so I had to leave the key in an open mailbox. The whole experience was stressful and appalling. I was offered nothing for all the inconvenience. I will not stay here again

ease the check in a bit. we arrived half an hour earlier but were not able to check in

8.0

The location was near the "DLR" railway station and Bus stop

− It was quite loud. trains passed by nearly every 3 minutes. we could see the train platform from the Balcony.