12 Mellor Street, Springfield Lakes, AU
8 guest rating· 31 reviews
Family-Friendly Accommodation
Enjoy the comfort of 4 bedrooms and 2 bathrooms, perfect for a family getaway.
Convenient Amenities
Relax with a flat-screen TV, fully equipped kitchen, and a washing machine for your convenience.
Private Entrance and Parking
Benefit from added privacy with a private entrance and on-site parking at no extra cost.
To make unforgettable memories with your loved ones, book your stay at Spacious family home in Springfield Lakes now.
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Sleeps 10 · 210 m² · Double bed
Featuring a private entrance, this spacious holiday home also consists of 4 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The holiday home's kitchen is available for cooking and storing food. This holiday home is air-conditioned and features a flat-screen TV, a washing machine, a tea and coffee maker and a safe deposit box. The unit offers 4 beds.
12 Mellor Street, Springfield Lakes, AU
The property itself is great, but the property manager clearly didn’t seem to care for guests to enjoy their stay.
4.0The location.
− Upon arrival, we found that one of the beds was unusable — the slats underneath were completely snapped, which the cleaner somehow missed — leaving one guest to sleep on the floor. One of the dining chairs was also faulty (the photos don’t even do justice on how bad the bed and chair really were). The garage key had been taken by a previous guest, so we had to enter through the front door each time just to open the garage, as there was no spare key available. I contacted the property owner regarding these issues, and he initially promised a partial refund for the inconvenience, saying a replacement bed would be delivered the next day. If I hadn’t followed up myself, I wouldn’t have received any update - no replacement bed was provided and a guest had to sleep on the floor. After checkout, communication stopped altogether, and despite repeated messages, no refund has been provided. The owner continued to claim they were “waiting on booking.com to release the funds,” but nothing has been resolved. Additionally, there was no vacuum or mop provided for basic cleaning during the stay. They have a supposed cleaner but it seems it’s just surface cleaning that is done. Overall, all previous reviews were right and would probably not stay here again.
Guest review
9.0Ha sido muy conveniente este lugar para nuestra actividad
Was lovely and enjoyed it very much
8.0Really clean and good sized bedrooms.
− No keys when we arrived but door was open at the back. No info like welcome book with wifi and safe details so couldn’t use both. Actually good we couldn’t access internet for tv so didn’t sit and watch tv but should have been an option .
Not something i would recommend
1.0.
− No hot water because the owner didn’t pay the gas bill, the beds weren’t comfortable at all, there were a lot of stains on a lot of things, there was a sewer smell when we arrived. The owner didn’t reply to the message I sent about the hot water
Very good
8.0
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.