Sleepfare

Casa Chetumal Hotel

193 Avenida Álvaro Obregón entre Héroes y 5 de Mayo, Chetumal, MX

8.3 guest rating· 101 reviews

About this hotel

Luxurious Accommodation with Modern Amenities

Situated in Chetumal, Casa Chetumal Hotel offers elegant rooms with flat-screen TVs, air conditioning, and private balconies. The hotel provides free WiFi, free parking, and a helpful reception for guests.

Relaxing Terrace and Convenient Location

Guests can unwind on the terrace or seek tips from the friendly reception staff to explore Quintana Roo. Dos Mulas Beach is just 2.9 km away, perfect for a day of sun and sand.

Comfortable Stay with Thoughtful Touches

Each room at Casa Chetumal Hotel features cozy bedding, a wardrobe, and a private bathroom with complimentary toiletries. Enjoy a restful stay with all the essentials provided.

Book your stay at Casa Chetumal Hotel now for a memorable experience in Chetumal!

Rooms & rates

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Junior Room

Sleeps 2 · King bed, Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Shower

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Cable channels </p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Desk, local maps, and window screens</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Standard Double Room

Sleeps 4 · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Shower

<p><strong>2 Double Beds</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Cable channels </p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Desk, local maps, and window screens</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Basic Triple Room

Sleeps 6 · 3× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Shower

<p><strong>3 Double Beds</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Cable channels </p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Desk, local maps, and window screens</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Twin Room with Balcony

Sleeps 4 · 25 m² · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Toilet

This air-conditioned twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Triple Room with Balcony

Sleeps 6 · 25 m² · 3× Double bed

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Toilet

This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.

Double Room, Balcony

Sleeps 4 · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Shower

<p><strong>2 Double Beds</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Cable channels </p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Desk, local maps, and window screens</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Junior Suite

Sleeps 2 · 50 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Toilet

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with city views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Standard Studio

Sleeps 2 · 25 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Toilet

This air-conditioned studio includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Twin Room

Sleeps 4 · 25 m² · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Toilet

This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Amenities

  • WiFi available
  • Free Parking
  • Private parking
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
Show all 27 amenities
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Outdoor furniture
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace

Location

© OpenStreetMap contributors

193 Avenida Álvaro Obregón entre Héroes y 5 de Mayo, Chetumal, MX

Check-in
from 12:00 PM to 03:00 PM
Check-out
until 12:00 PM

What guests say8.3101 reviews

+ Centrally located+ Friendly staff− Room size limitations− Need for updates
Cleanliness8.2
Service8.9
Location8.9
Room Quality7.7
Amenities7.9
Value for Money8.4

Guest review

9.0

Todo limpio y muy amable el trato

− Que no tiene restaurate

Alejandro · MX · 2026-07-18

ok for our very short stay... lower your expectations for service.

8.0

conveniently located near our departure ferry and sightseeing in downtown. Affordable place to lay our head for the evening.

− we put a request in for train station pickup and next day drop-off to the ferry we'll over a month before the trip thru the hotel portal which handled such requests. We never received confirmation... the request remained in a "Pending" status. We had to assume (correctly) that we never would get a confirmation and ended up taking care of ourselves.

Gary · US · 2026-07-11

It’s a good place, not the most luxery one but price/quality very good.

8.0

Good value for money, kind staff and central location

− The AC was leaking water, we went to the reception to tell them and it was fixed almost immediately.

Jens · BE · 2026-07-11

Basic hotel

6.0

Free water. Not cold but the receptionist did get me some ice. Checkout time of 12pm. Good location. Fine for a night, a bit overpriced for what you get.

− Very basic hotel. No lift so you need to lug your luggage up one or two flights of stairs. I was expecting a desk as per the photos but didn't get one. The rooms have windows to the corridors which is odd. Luckily I had a window to the outside as well but I think a lot of the rooms don't.

Camilla · GB · 2026-06-20

Guest review

6.0

Het bed lag lekker.

− Er zaten vlekken in het beddengoed. Om 6 uur ‘s ochtends werden we wakker van de hitte omdat de stroom was uitgevallen. Er zitten ramen in de douche die direct uitkomen op de gang. De wat langere mensen zijn daardoor bijna te zien tijdens het douchen. Voelde allemaal een beetje viezig en vervallen aan.

Sabine · NL · 2026-06-15

Guest review

10.0

Buena ubicación y excelente atención del personal, habitación cómoda y limpia.

Erika Fabiola · MX · 2026-05-29

Good to know

A deposit may be required at the property.