Private Pool and Renovated Home♡

Guest review

6.0

This is definitely an old historic home. It has not been extremely well maintained and could use some TLC and some updates. However we found it mostly comfortable and adequate for our 2 night stay as far as the sleeping and actual house was concerned. The house is gated and it's a good thing because it's located in what I would considered to be a not so safe neighborhood surrounded by run down apartment complexes and houses. There are NO dining options close by and we didn't feel very comfortable just venturing out not knowing the area very well. Also located right beside a VERY active train track that goes all night and all day so it is a very noisy location.

Horrible experience

2.0

We arrived the property around 4:10pm on 6/9, and realized that the owner or hotel.com didn’t send us the check in instruction, so we couldn’t get in. We tried to contact the owner listed on the hotel.com, but the phone number is out of service. So we contacted hotel.com, they got same info. Eventually hotel.com said they will cancel my reservation and book a new one. Now it is 5pm, the owner suddenly sent us the access code. We finally can got in. But then when we walked in, all beds in all rooms were messed, apparently someone slept there but room service didn’t do their clean job. And the washer was full of towels. So we contacted above number to ask someone clean the room, until now no response. We contacted hotel.com, they said they will contact the owner, no response. Eventually we had to sleep in the living room’s short couches, and couldn’t take shower , there are no kitchen paper towel either. Overall it is a horrible experience.