Villa El Cielo Ishigaki

Guest review

9.0

BBQが 自分達だけで 十分楽しめました 勧められた ホテルに 購入でしたが シャンパンがそこで買えたのも 良かったです ドンペリとか も 置いてあったので 周りも静寂で 猫も 匂いにつられたか 毎日 顔見せてくれました サウナも サイコです 時間掛かるので 早めのセッティングを

− 調理器具が ?! マニュアルは あったんですが 簡単操作の 電子レンジ置いて欲しいです 入室に 時間掛かり過ぎて QRコード 暗証番号 早めに知らせてほしい 事前に出来ること多いはず

Guest review

8.0

ビーチまでの道が別にあってアクセスしやすい。 内装がオシャレ。

− 隣のSOL館から丸見え

Very good

8.0

Exceptional

10.0

Needs to upgrade service and cleaness

5.0

Close to the beach , nice design

− The beach is very dirty though; no effort is made to remove rubbish and plastic waste, not even on the path leading from the house to the beach. It is necessary to have a car because the house is far from any local shops (20 mn) If you want to eat your meals at home, you have to plan ahead for shopping, since absolutely nothing is provided in the house (not a tea bag, no dishwasher tablet, no soy sauce, …). Absolutely no basic items are included, not even a tea towel, the dishes are plastic and in limited quantity. This is not at all what you expect when you pay more than 1500 usd per night! The house is full of QR codes for the use of basic devices but for the most sophisticated, no instructions in English. If like us you don't speak Japanese, you won't be able to use the rice cooker or the oven. As for the service, there is none : apart from receiving an incalculable quantity of automatic emails before arrival, no telephone number is available during your stay in case of a problem after office hours. An email address responds but only for basic requests (it's not possible to book a restaurant for example, even if you don't speak Japanese), and only during office hours. There were no matresses on the pool chairs (sorry was the answer) , and the pool was not very clean (yellow dirts).

Exceptional

10.0

Perfect location, very helpful management company. Beach access is wonderful. The house is beautifully designed.