London East Side Wharf

Guest review

5.0

− I was constantly messaged on the day of arrival being asked when I would arrive at the property and asked multiple times to pay a fee of over £85 before I had even arrived so that someone could let me into the property. I had a flight to London which was delayed meaning I arrived at the property very late at night. They were not understanding at all but constantly messaging me and demanding money. As I knew i had a late flight I could have avoided this if it was clearly stated on Booking.com that there was afee for checking in past (8pm). A keysafe would solve this problem but they should also be upfront about any fees they have BEFORE a customer books and not after. To make matters worse the next day i had been out all day and returned to see the balcony door wide open and the bathroom door shut which i had intentionally left open to air out. I immediately messaged the property managers to ask if anyone had been in the flat and if so why. The reply i got is "I have no idea, but I will ask", of course nobody got back to me about this. I did not feel safe slwwping in the flat that night knowing someone may have a key and come in whenever they please. The property itself is OK, walls were scuffed and the apartment is in need of a little updating. Cleanliness and location was just OK. For the amount of money I paid, I would at least expect a better service. Would not do so well on a platform like Airbnb which is what I am used to,

Guest review

9.0

Excellent location with easy travel connections to the city, large apartment to spend your time in London in comfort. Would stay here again 👍

Excellent value for money and a very comfortable stay

10.0

Spacious apartment by London standards, comes with a kitchen, living room, 2 balconies (one master bedroom, other living room), 2 bedrooms and has an extremely competitive price. I liked the bathroom as well, it was very spacious and had both a bath and a shower. Within a minute of walking you have a decent cafe and a tesco express which I enjoyed a lot.

− The property doesn't have air conditioning, which is fair enough in London because not many properties have AC, and they did have fans in both rooms that worked very well. The location is okay however it was about a 15-20 minute walk to the station.

Exceptional

10.0

Comfy, everything was clean and property is spacious

Good

7.0

Overall enjoyed the stay there, and the price was right.

8.0

It was an apartment and not a hotel. Love having a kitchen and the extra room. And the price was right for a week stay in an apartment in London.

− Couch was cheap and not very comfortable. The location on the east side is a little more difficult to get to the tourist attractions, but that was expected given the discount in the daily rate for the apartment.