Cosy one-bedroom furnished flat!♡

Avoid this place!

4.0

I liked the fact that booking.com was so helpful to me in a stressful situation. I liked the fact that I could speak to a live person every time I called and not an automated service. I liked Jo, the member of staff whom the landlord sent around to the property. She was wearing a suit dress, carrying a plunger to unblock the bathroom sink! I love the fact booking.com gave me compensation for my complaints about this property!

− When I arrived, the property was filthy ( dirty cooker and hood), dirty bathroom, blocked bathroom sink ,filthy black/green limescale in the toilet bowl and I couldn't work the shower, the bath taps leak as well. The fridge was switched off and was provided with tea and coffee sachets, but no milk or sugar to greet guests. The kitchen sink tap is hanging off and can be turned in every direction. Brown stains on the bed sheets and ni spare sheets provided. It was advertised as a double bed, but was actually two single beds ( on wheels, on laminatefloor) pushed together that easily moved because of the wheels. The tv has no ariel, so no TV channels only apps ( have to use TV apps ( YouTube, itvx sign in, etc ). I complained to booking.com, and they contacted the host ,who sent his agent and plumbers around the following day. I contacted the host via booking.com message app asking for compensation, and he refused and said : prime location, entire property, etc ,trying to justify the outrageous price for this shack of a property! Holes and cracks in the walls, not finished to a standard or made good. No baking trays, sieves, chopping board, garlic crusher, etc. No iron or ironing board. No mop and bucket to clean up after yourself. No cleaning products to use. There are no cushions on the wooden dining chairs. There is/ was nothing cosy about this place. Even the lighting was way too bright, with no dimmed lights or lamps. The lamp in the bedroom was so bright. I was nearly blinded when i switched it on during the night ,when i woke up for the loo. it is basically a semi furnished 1 bedroom flat. There is also a safety issue with this property, it has previously been let out to a tenant, and the landlord did not change the locks, the tenant tried to access the door to the property during the first night of my stay, but heard me talking and decided against it.