Luxe Penthouse Retreat: With Free Parking!♡

I got scammed

1.0

Dreadful experience. I got scammed I paid for this penthouse and was given an awfully small cheap basement instead.

− I was scammed as I paid for this penthouse but was given a flimsy basement unit instead. Hours after the payment was done I was contacted by “citynest home” that the place I paid for is unavailable. I was not offered a refund instead I was told they can give me a SIMILAR unit. The basement I was given was a very small two bedroom with one extremely small bathroom and faulty shower, no shower handle. they called the laundry room a “private studio” which is a joke. The laundry room which was a split tiny room didn’t even have a covered ceiling. I paid for a 3 bedroom 3 bathroom penthouse and was given a small flimsy basement decorated with plastic flowers, very cheap fragile construct and barely any space to move. I’m still waiting for my security deposit and didn’t even get that yet!!!! This is an absolute theft. I asked to get a refund for the extra money Citynest took of me but they argue that the rubbish small basement has the same price as the penthouse.

Uns hat es sehr gefallen

10.0

Sauber und groß Die Lage war gut 50m zur Busline. Eine andre oder 200 bis zu einer andere. Es war ruhig. Küche top ausgestattet, es gab sogar Kaffeepulver für eine Bodrum für mindestens 7 Tage. Einfach gut, würde immer wiederkommen

− Der Abfluss in einem Bad war vollkommen zu. Ich habe es dann gemeldet. Das sollte aber vom Personal erkannt werden und nicht von Gästen.

Great stay in a lovely apartment!

9.0

The apartment was spotlessly clean & well equipped ; I loved that it had 3 separate bathrooms so suited the needs of our family of 6 adults perfectly with each couple having their own bedroom & bathroom. Our host, Pippa, was always available to answer any queries or concerns.

− None

Very comfortable and will recommend to friends.

10.0

Very responsive to us and helpful in my requests.

− Nil

Highly recommended beautiful flat

10.0

New and very elegant flat Very spacious with large windows Has Air conditioner and water purifier Fully equipped kitchen

− A bit far from central London

Great place in Brentford

9.0

Beautiful flat, super clean with good sized rooms and very convenient location with a bus stop outside. Parking very handy to have and free too! Nice host who is very responsive. Lovely balcony too which is a bonus overlooking London.

− No major issues at all. Black out blinds would've been great for better sleep. There was one room where the cooling system was not working but host did best to solve it and provided fans as an alternative which helped. (unexpectedly hot in London those few days).