★★★ 164/1, Tindivanam Road,Tiruchitrambalam, Auroville, Auroville, IN
4.5 guest rating· 11 reviews
Luxurious Accommodation
Experience comfort and elegance at Grand Serenaa Hotel & Resorts, Auroville. Each room is equipped with air conditioning, a seating area, and a private bathroom with free toiletries. Enjoy garden views and modern amenities during your stay.
Fantastic Facilities
Indulge in the hotel's 24-hour front desk service, garden, and terrace. Take advantage of the shared lounge, games room, and ticket service. Stay active with on-site activities like cycling. Plus, free WiFi and parking are provided for your convenience.
Culinary Delights
Savor a variety of Indian, Chinese, and continental dishes at Arcadia Restaurant or opt for room service. Treat your taste buds to a culinary journey during your visit.
Book now for a memorable stay at Grand Serenaa Hotel & Resorts, Auroville.
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Sleeps 2 · 74 m² · Queen bed
The pool with a view is a top feature of this suite. The spacious suite features a tea and coffee maker, a seating area, a balcony with pool views as well as a shared bathroom boasting a bath. The unit has 1 bed.
Sleeps 2 · 33 m² · Queen bed
The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room has a TV, a wardrobe, tumble dryer, as well as a tiled floor. The unit has 1 bed.
Sleeps 2 · 35 m² · Queen bed
This suite's standout feature is the pool with a view. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with pool views, this suite also offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
164/1, Tindivanam Road,Tiruchitrambalam, Auroville, Auroville, IN
Guest review
1.0Worse property, ac not working, customer support was worse.
Horrible experience
1.0Nothing really
− Everything The staff, rooms, cleanliness, very inconsiderate staff, not accommodative at all Everything is a scam
Guest review
1.0− Our experience at Grand Serena Hotel, Pondicherry was extremely disappointing and disturbing. The room was dirty on arrival — floors were not mopped properly and the bathroom was not clean. When I called to complain, a staff member came and cleaned the room using the same dirty mop used for the toilet area. That is completely unhygienic. The most unacceptable incident happened the next morning: two male staff entered our room without knocking or ringing the doorbell while my wife was in the bathroom undressed. This was a serious violation of privacy and completely unprofessional. After reporting the issue, no one came to clean the room again during our stay. No complimentary water bottles were provided. The restaurant staff were rude and the cutlery was dirty and unhygienic. Overall, this was one of the worst hotel experiences we’ve had. I strongly advise management to train staff properly and take guest privacy and cleanliness seriously. We do not recommend this hotel at all
Superb
9.0
Pleasant
6.0Staff response was good
− There is no proper facility as mentioned everything was supposed to ask hotel management.. disappointing
A deposit may be required at the property.
Free private parking is possible on site (reservation is not needed).
WiFi is available in all areas and is free of charge.
Pets are not allowed.
Children ages 1 and older are allowed.
Children from 1 year old to 6 years old stay for free when using an available cot.
People 10 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.