Metropol 3 • Comfy• Luxury• Central • Free Parking♡

Enjoyed our stay and would definitely stay again in the future

8.0

Very central to everything an easy walk.Comfortable and clean with everything we needed.

− Nothing

Don’t even bother

1.0

The location would have been excellent.

− I never got inside it. Due to very poor communication and very poor organisation from the property manager there was no key available at or near the property. There was also no parking available near the alleged key pick up point so while waiting for a response I had to pay to park in the shopping centre across the road. I was then advised the key was still 20 minutes away. When I expressed my reasonable irritation, the manager suggested I find alternative accommodation, so I did. To compound the situation, there was another group in the same situation as me at the same time, who having Uber’d to the location were told their key was to be collected in another suburb.

Always the only place we would choose to stay in Canberra!

10.0

Clean, exceptionally well equipped, very, very comfortable and excellent location. Will always stay here when visiting Canberra. Nothing to criticize. Communications, especially with Brandon, excellent.

− Nothing. All perfect. Great to be able to talk to Brandon too.

Extremely comfortable and spacious unit!

9.0

Very comfortable amenities, spacious and easy to deal with the host

− There was quite a strong cleaning product smell when I first arrived. It could have been aired out

Review the checkin process before arrival. Apartment is fine, once you're in.

8.0

Great location, clean, quiet and well equipped. Good 5G Wi-Fi. Comfortable bed, hot shower.

− It is essential to make contact with the manager before arriving. Ask for the email which provides details for key pickup and car parking. Otherwise checkin for Booking.com guests needs review. Routine instructions through the Booking.com system are inadequate and unhelpful.

If you aren’t driving, a really good B&B unit.

5.0

A good comfy unit, close to the CBD.

− The parking was extremely difficult- hard to find the one entrance for 3 buildings, location of the unit key from a storage locker was not easy, and finding the actual underground car spot for the unit took some time. Overall, from locating the unit key to finally parking my vehicle took over 45 minutes! This included 3 phone calls for assistance- there is not a reception desk! Very frustrating & time consuming! Better communication with client is needed!