10 minutes from the airport, central Jeju Nohyeong-dong, 3 rooms, 4 doule beds, 2 bathrooms♡

Filthy and smelly... This accommodation service complaint ruined our Jeju visit...

1.0

After my complaint and requested the refund, I got the reply from the property owner as below,-Translated by google translate from Korean to Engliosh - 10 minutes from the airport, central J... November 19th-22nd hello First of all, thank you for accepting my offer. thank you. This was the first time something like this had happened in the two years I've been running the accommodation, so I was really embarrassed. We will do our best to address any inconveniences you have mentioned after your check-out. If a guest leaves a bad review after receiving a refund, it will cause great difficulties in operating the accommodation. To improve this part, we would like to ask guests to rate the hotel with a full 10 out of 10 after checking out. After checking the 10-point rating and good reviews, we will contact Booking.com and refund 300,000 won, which is 50% of the accommodation fee. We will definitely process a refund after reviewing your review. Thank you. -Translated by google translate from Korean to Engliosh - Then my reply is as below, --- I think you misunderstood what I replied, I didn't accept your offer, I said we could accept is 50% of total our payment on the booking, also refund is non-conditional, we were deceived to book there as of the high point 9.x reviews on the booking website, we can not helped you to deceive more people to make false 10 points, you can not make that as the condition for refund, I don't think booking will accept such low moral behavior or so call deal. Don't make the things wrong what reason we made the complaint. If you can not do the right way, the booking must fix the problem. Thanks 11:32 --- Please see the attached the photos, I have more photos and videos, happy to share if anyone interested. Thanks for bookings.com

− Lodge the complaint and processing... Filthy and smelly... This accommodation service ruined our Jeju visit... Updated a bit. After my complaint and requested the refund, I got the reply from the property owner as below,-Translated by google translate from Korean to Engliosh - 10 minutes from the airport, central J... November 19th-22nd hello First of all, thank you for accepting my offer. thank you. This was the first time something like this had happened in the two years I've been running the accommodation, so I was really embarrassed. We will do our best to address any inconveniences you have mentioned after your check-out. If a guest leaves a bad review after receiving a refund, it will cause great difficulties in operating the accommodation. To improve this part, we would like to ask guests to rate the hotel with a full 10 out of 10 after checking out. After checking the 10-point rating and good reviews, we will contact Booking.com and refund 300,000 won, which is 50% of the accommodation fee. We will definitely process a refund after reviewing your review. Thank you. -Translated by google translate from Korean to Engliosh - Then my reply is as below, --- I think you misunderstood what I replied, I didn't accept your offer, I said we could accept is 50% of total our payment on the booking, also refund is non-conditional, we were deceived to book there as of the high point 9.x reviews on the booking website, we can not helped you to deceive more people to make false 10 points, you can not make that as the condition for refund, I don't think booking will accept such low moral behavior or so call deal. Don't make the things wrong what reason we made the complaint. If you can not do the right way, the booking must fix the problem. Thanks 11:32 --- Please see the attached the photos, I have more photos and videos, happy to share if anyone interested. Thanks for bookings.com

Guest review

9.0

넓고 깨끗함

− 주변 중국인이 너무 많음

We had an awesome ti.me at Jeju for our family of 5 with 3 adult children.

10.0

Great location, spacious, and clean.

− There were issues with hard mattress in one of the rooms, but the host was very responsive and quickly addressed the problem. We were able to enjoy the rest of our time there with problems resolved.

Guest review

8.0

就在君悅酒店旁邊 到君悅逛逛很方便 房間有三間餐廳設備非常好 有問題詢問房東反應都還算蠻快的

− 床有點太硬了 是老舊形式的床墊 可能比較適合老人家 洗澡的時候要把 靠近主臥房外面的 溫度調控器 調整到至少40度才會有熱水 這個部分應該是先說明或者做一個 中英韓文對照的家電使用說明表 才不會害我們洗冷水澡

Guest review

10.0

大致都不錯

− 一間房間沒冷氣