Mercure Jeddah Al Hamra Salsabil Hotel♡

Guest review

8.0

Breakfast is excellent Reception staff are disqualified

Guest review

10.0

Clean and efficient, a good option if you are staying in this area

Guest review

8.0

友人と二人でツインルームの連泊を予約していましたが、イベントが重なり、初日はダブルベッドルームに宿泊することに。翌日はツインルームに替えてくれるはずが当日になって無理と言われ、必死で交渉してツインルームに替えてもらいました。 ただ、どの部屋もベッドルームの他にソファと机のあるリビングルームのような小部屋が併設されていて、テレビも2台あってとてもゆったりできました。但し、テレビはインターネット接続で、現地のテレビ放送はうまく見られませんでした。殘念。 スタッフは日本人からすると少しいい加減な感じがしましたが、皆さん気のいい方でした。有難う御座いました。

Not the best choise for the amount of money i spen

6.0

Water was not enough for a bath. Checked multiple times during my 2 days stay. At check in i was asked for thr reservation number. Never happened to me again. Organised hotels know and expect their guests. Breakfast was average to good. Room was clean, but the bathroom looked quite old.

Guest review

2.0

Very bad in reception and not clean washroom

Very disappointing for a Mercure

4.0

I do not understand how Mercure can allow this hotel to be part of their chain. I specifically chose a Mercure in order to benefit from international standards. The service at reception was terrible. The Wi-Fi hardly worked and was very spotty (we had to use the one of the room next door because the one in our room didn't work). The TV didn't work. They use an Internet TV and because the WiFi was so poor, it didn't work. The room was outdated. Eco-friendliness is an unknown concept : they had small plastic bottles for shampoo, shower gel... instead of the big ones you now find in almost all international chains. Breakfast was nothing to write home about. And did I mention how unfriendly the reception was?