323 W 42nd St♡

Guest review

2.0

Hello, I cannot even evaluate the property as the host was not picking up a phone and basically we didn't stay in the place, as no one was reacting after 10th of September. we were waiting with my 10 years old daughter for more than 2 hours and no response. Even afterwards no one was contacting us/ responding. no apology nothing. Fortunately, the customer center was able to fix our issue and found another place where we enjoyed our 7 nights stay in New York. big thanks to all the people I was in touch with who were really supportive and helped us. As we were not only guests waiting there for the check in who were is similar situation, I would strongly recommend to exclude this place from your offer as it is impacting your reputation and causing extra money while trying to fix the situation for your guests. Thank you.

Guest review

2.0

This is not a hostile! This is someone's residence that they want you to come in and sleep on their couch. I walked up four flights of stairs to a room that had dirty dishes and someone's unmade bed and the person showing me the room actually lived in the room. They took me down two flights of stairs to the second floor and showed me another room that was no better. The neighborhood also was scary and I felt unsafe in that area. The people were I believe of Indian descent and tried to get me to stay but there was no way I felt unsafe and they wanted me to stay in rooms where they lived. Do not stay at this property it is not what it appears to be an in no fashion was it anything like the picture portrays.

Guest review

8.0

It’s a convenient area, with an affordable price.

Guest review

2.0

Not as advertised, pictures were misleading. Other people sleeping on mattresses on the floor on what is supposed to be the living room, and on the way to the bedroom. Don't ever stay there, a complete scam.

Guest review

2.0

I had a terrible experience at this New York hostel. I didn’t even get to check in because i was unable to reach the manager. Once I did get ahold of him, he was aggressive and confrontational when addressing my concerns. The stair conditions were unsafe, the room was in poor shape. I decided to stay elsewhere since i feared for my safety. The manager refused to refund any amount. Expedia was able to compensate some of my loss. Please believe the reviews. I asked Expedia to investigate this location and remove it from their site. I would not recommend staying here to anyone.

Guest review

6.0

The location is perfect. 5 min from Times Square. 2 min from bus terminal-to have transfer to/from airport. The room is only to sleep in. Take youe pillow the linen is not changed. Very dirty.