Tin Suites♡

Guest review

8.0

I would have given this 5 stars except we were guaranteed a room with a balcony. We did not get that, instead we had a room on the street side. Be aware that the street side is very noisy. We never met anyone from the staff. There was a sign saying they would be available after 11 pm. The room was beautiful, bed was comfortable and having the restaurant next door was a bonus. Just nake sure to get a room with a balcony, which is opposite the street side.

Amazing accomodation in a central location

10.0

•Excellent location - 5 min walk to Sultanahmet and Hagia Sophia; 20 min walk to Grand Bazaar •Spacious apartment, clean, great & comfortable bed

− N/A

Worth the price, service can be improved

7.0

Physical aspects of the hotel, such as the room that is clean, spacious, and quiet. Comfortable bed, spacious and amazing bathroom, great rainshower. The location is perfect! 10 out of 10. It's just 3 min walking to Basilica Cistern, Hagya Sofia, and Blue Mosque. Despite being in the super center location, the room is super quiet. The staff was pretty helpful, though I never really met any of them when we checked in. We only met Fatih, the super nice guy in the restaurant downstairs, which we don't know if he worked only for the restaurant or the hotel. Despite this thing, the staff was very helpful too to accommodate our needs during the stay.

− The general situation....there is no hospitality at all apart of Fatih that gave us the key of the room when we arrived and the staff that came to accommodate our needs when we asked something. They also left the empty bottles of the shampoo and soaps in the bathroom when they changed to the new ones (we found it out when we came back to our room after the whole day outside). This type of detail matters to show professionalism. I hope they'll improve, because we liked the room and the location.

Great location, nice bathroom, would recommend

8.0

Positives were: excellent location, very nice furnishings and bathroom, spacious room, a little boutique. Would definitely recommend (in fact, I have already suggested a friend book to stay there).

− However, the front desk is not staffed during the day, and the restaurant next door is not fully equipped to handle everything. You could call, but it would take 15-30 min to get someone (so seemed like only for emergencies). Room cleaning did not happen one day and unfortunately we did need a refill on some things - but not a huge problem. Also, as it moves into high season, the owner should check out the mould developing in the corner of the room.

Beware

1.0

Nothing

− We booked here and less than 24 hrs before arrival they informed us that there was a plumbing problem and we would not be able to stay there. They said they were "upgrading" us to a sister 4 star hotel. Not the case. The new hotel had great staff but the room was tiny. I booked a large room with a king bed and got a very small room with a round bed. My legs literally dangled off the edge and I am only 5'9" so I got very little sleep for 3 days. I think that something fishy is going in there as we passed by a few times and it did not look operational but they were still taking reservations in booking.com. for dates we were still there. Booking also did very little to help us as they basically took the word of the hotel that they sent us to a better property.

Great location

10.0

The room is spacious and the location is great