B&B ARCHIMEDE♡

Guest review

8.0

Posizione centralissima, gestore cordiale ed accogliente.

− la stanza un po' fredda

Building plumbing issue and owner/staff horrible customer service

2.0

Bed was comfortable.

− Noisy: you can hear everything going on outside your room. We first experienced the owner’s rude behavior when he responded to a request for more toilet paper and coffee with “you should have thought of that before,” referring to the cleaners schedule of 10AM-11:30 AM. He justified not giving us toilet paper because my father had told him that we didn’t want them coming in while we were getting ready 10-10:30, but that meant that they could have easily come in between 10:30-11:30, but they didn’t. We had to purchase our own toilet paper to use. That is not hospitality. One day, we woke up to shouting in the hallway early in the morning. The same morning, our bathroom floor was covered in water coming from the toilet. The shower was filling up instead of draining. Our 2 family members staying next door to us stated that the cleaner informed them that the showers and toilets were leaking in rooms 2, 3, 4 and 5. We walked out of our room to ask for help then the owner’s mother approached us. She was shouting in our faces along with the cleaner demanding to know if we put toilet paper in the toilet. There is a sign above the toilet asking guests not to put toilet paper in the bowl. My stepmother asked earlier for clarification about what can go in the toilet and the cleaner told her toilet paper was okay to flush, just not other things. Instead of being apologetic about our bathroom being flooded, they were looking to scapegoat guests for a building issue and attempted to intimidate us. The owner then proceeded to shout at the top of his lungs in the foyer pointing his finger at us, demanding “let’s go now”, threatening us with “packing our bags”. My father (who is from Floridia) returned from breakfast and spoke with him to defuse the situation. B&B Archimede has poor customer service. Staff were rude and disrespectful. I would never recommend this B&B to anyone.

Awful

1.0

Size of room; cleanliness; newer bathroom; rear courtyard

− From the first day, our room smelled like sewer. I sent the owner a message about the smell in the bathroom, but I didn't receive a reply. After 2 days, the owner showed-up around 8 am screaming in the phone. He seemed extremely agitated. Then the attack started. Without any evidence, he accused the occupants of unit 2 (our son/DIL) of throwing paper in the toilet and thus blocking it up. We were "cleared" because the housekeeper said she went through our trash (really?) to find TP in it and baby wipes (which I already know never to throw in the toilet). It seems 5 units were affected, but room 2 took the brunt of his ire (I suspect because they were in the unit and hadn't left for the day). He later showed me unit 5 where the plumber (I assume was a plumber) was working. The shower drain was exposed and looked blocked and filthy. We never did get an answer as to what caused the problem. We certainly know it wasn't our unit or unit 2. No apology or explanation came from the owner. The following day the sewer smell in our unit disappeared but reappeared the rest of our stay. We couldn't wait to check-out of the property on our last day. As an aside, the owner and the housekeeper do not speak English which only added to the nightmare.

Pleasant

6.0

− The B&B Archimede has 5 guest rooms. In the kitchen there were only 2 soup plates and 2 dinner plates available for all guests.

Nice space

7.0

Nice patio, very clean rooms. Quick response to text messages and referral to a very nice taxi driver.

− It would have been helpful to have some welcome instructions, how to turn the air-conditioner on, where some near by coffee shops, restaurants and grocery stores were located.