Newly Renovated Luxurious home w/ Pool, Hot Tub & Entertainment Hub | 20 Mins to Downtown AVL♡

Guest review

5.0

They gave me a different house 2 days before ant infestation bathroom with mold basement had issues

− The house was worth the money

Guest review

7.0

the location of the property was great, the highlight is the pool and the hot tub.

− the master king bed was very uncomfortable to sleep on, the master bathroom shower was a disaster, definitely needs a better shower head and fix the shower door which has a gap at the closure. Also noticed the neighbor was not very happy to see the property being used by booking.com there is nothing extra ordinary, the kitchen could use some serious attention like pots pans and spoons forks etc.

Exceptional

10.0

See picture for stairs.

3.0

Location was good.

− I do not understand why the heading of your listing for this property is listed as BRAND NEW??? What? This home, while nice in some aspects is dilapidated and in great need of many repairs and updates. Here are the items that need repaired or replaced: the upstairs bedrooms both have awful large stains on the carpets, the basketball hoop in the game room is broken and inoperable, the grill's handle is broken and there is only one burner that works which created us to grill for an hour to finish all grilling, several broken chairs at the fire pit, the steps to the pool are broken and dangerously slippery and one of us fell backwards, and the refrigerator drawer was broken which created an issue for storing our groceries. There was no cleaner left in the house available to clean the counters and one dirty rag. NO one came to clean the pool or the hot tub the entire week were there. The pool baskets and nets were broken and also inoperable or we would cleaned it ourselves. Lastly, the cooking utensils were far and few between especially the spatula that I complained about previously. Somewhere in your literature you should tell people NOT to lock the door handle on the front door. We did as we were unaware this would lock us out. It took three hours for you guys to figure out there was NO key to allow us to get in the house. We were instructed to use a credit card to jimmy the door open which allowed us to finally get in.

The best Family Getaway on Short Notice...Ever

10.0

I loved the property but hated the fact that the door was not able to be opened due to someone locking it from the inside but they did not hesitate to contact me and help me enter the property.

− Just the fact the remotes did not work properly, not being able to get in the house when we arrived and it was cold and the fact the pool had to be closed down.

Exceptional

10.0