Sleepfare

Hotel Universo

★★★ Dorfbahnstraße 52, Serfaus, AT

8.2 guest rating· 40 reviews

About this hotel

Luxurious Wellness Area

Indulge in relaxation at Hotel Universo's wellness area, offering a sauna, steam bath, and sun bed for the ultimate pampering experience after a day of exploring Serfaus.

Family-Friendly Entertainment

Enjoy evenings filled with entertainment with the hotel's engaging entertainment programme, ensuring fun for guests of all ages. Children can have a blast in the games room while adults unwind.

Convenient Ski Facilities

For ski enthusiasts, Hotel Universo offers easy access to the slopes with ski passes available for purchase on-site. Take advantage of the ski storage room with a boot dryer to keep equipment in top condition.

Experience comfort, entertainment, and convenience at Hotel Universo. Book your stay now for an unforgettable getaway.

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Rooms & rates

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Apartment with Balcony

Sleeps 4 · 65 m² · Queen bed

  • Private bathroom
  • Kitchenette
  • Coffee machine
  • Shower
  • Safety deposit box

This spacious apartment consists of a kitchenette, a seating area, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a coffee machine, a dining area, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.

Family Suite

Sleeps 8 · 120 m² · Futon Mat

  • Private bathroom
  • Coffee machine
  • Shower
  • TV
  • Hair dryer

This spacious suite consists of 1 living room, 4 separate bedrooms and 1 bathroom with a bath and a shower. Featuring a terrace with mountain views, this suite also provides a coffee machine and a TV with cable channels. The unit offers 3 beds and 1 futon.

Apartment with Terrace

Sleeps 2 · 35 m² · Sofa bed, Queen bed

  • Private bathroom
  • Kitchenette
  • Kitchen
  • Coffee machine
  • Shower

Featuring 1 bedroom, this apartment offers 1 bathroom with a shower, a seating area and terrace where you can relax. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is consisted of of a dining area, a flat-screen TV with cable channels a coffee machine and a balcony. The unit has 2 beds.

Double Room with Balcony

Sleeps 2 · 30 m² · Queen bed

  • Desk
  • Private bathroom
  • Coffee machine
  • Safety deposit box
  • TV

Alpine-style room with a flat-screen cable TV, free WiFi, a balcony, and a bathroom with a bathtub and a hairdryer.

Apartment with Terrace

Sleeps 4 · 65 m² · Queen bed

  • Private bathroom
  • Kitchenette
  • Coffee machine
  • Shower
  • Safety deposit box

Boasting 2 bedrooms, this spacious apartment has 1 bathroom with a shower, a seating area and terrace where you can relax. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also offers a coffee machine, a dining area and a flat-screen TV with cable channels. The unit offers 2 beds.

Apartment with Balcony

Sleeps 2 · 30 m² · Queen bed

  • Private bathroom
  • Kitchenette
  • Coffee machine
  • Shower
  • Safety deposit box

This apartment comes with a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this apartment also features a coffee machine, a dining area and a flat-screen TV with cable channels. The unit has 1 bed.

Apartment with Terrace

Sleeps 6 · 70 m² · Sofa bed

  • Private bathroom
  • Kitchenette
  • Coffee machine
  • Shower
  • Safety deposit box

This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The fully equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a coffee machine, a seating area, a flat-screen TV with cable channels and a terrace. The unit offers 3 beds.

Apartment with Balcony

Sleeps 4 · 55 m² · Queen bed

  • Private bathroom
  • Kitchenette
  • Coffee machine
  • Safety deposit box
  • TV

This apartment includes a kitchenette, a seating area, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is consisted of of a dining area, a flat-screen TV with cable channels a coffee machine and a balcony. The unit has 2 beds.

Apartment with Balcony

Sleeps 4 · 55 m² · Sofa bed

  • Private bathroom
  • Kitchenette
  • Coffee machine
  • Safety deposit box
  • TV

This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also offers a coffee machine, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

Apartment with Balcony

Sleeps 4 · 55 m² · Queen bed

  • Private bathroom
  • Kitchenette
  • Coffee machine
  • Shower
  • Safety deposit box

This apartment includes a kitchenette, a seating area, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this apartment also offers a coffee machine, a dining area and a flat-screen TV with cable channels. The unit has 2 beds.

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Indoor pool - seasonal
  • Infinity pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Private parking
  • Bar
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
  • Snack bar
Show all 67 amenities
  • Pets allowed
  • Ski equipment hire on site
  • Ski storage
  • Skiing
  • Tour desk
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Contactless check-in/check-out
  • Cycling
  • Daily housekeeping
  • Face masks for guests available
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hammam
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hiking
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Minimarket on site
  • Outdoor fireplace
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Terrace
  • Thermometers for guests provided by property

Location

© OpenStreetMap contributors

Dorfbahnstraße 52, Serfaus, AT

Check-in
from 03:00 PM to 06:30 PM
Check-out
until 10:00 AM

What guests say8.240 reviews

+ Friendly service+ Great location+ Well-equipped spa+ Diverse breakfast− Cleanliness issues− Parking complications− Inadequate room cleaning service
Cleanliness7.5
Service8.5
Location9.0
Room Quality8.0
Amenities8.0
Value for Money7.5

Guest review

9.0

Die Lage war super und die Kinder hatten am Pool freude nach dem Wandern.

− Die Küche war ein wenig zu klein.

Martin · CH · 2026-07-23

Wir kommen gern zurück

8.0

----

− ---

Sandra · DE · 2026-07-13

Ottimo

10.0

Mi hanno dato una camera superiore allo stesso prezzo.

Soldati · CH · 2026-06-29

Gerne wieder

8.0

Lage direkt an der U-Bahn-Station, große Zimmer, großes, renoviertes Badezimmer, Spülmaschine, Bademäntel für alle, Handtuch- und Klopapierservice, sehr freundliches Personal, viele Türen und Fenster zum Lüften, Hallenbad, tolle Wellnesslandschaft

− Defekte Nachttischlampe mit offenen Leitungen, so dass uns die Sicherung rausgeflogen ist, (wurde aber zumindest notdürftig und sofort gesichert); Mikrowelle defekt; zu wenig Gläser im Apartment (haben wir aber auf Nachfrage erhalten)

Anja · DE · 2026-05-01

Prima voor achterblijvende niet skiërs

9.0

Mooie kamers, mooie sauna

Kevin · BE · 2026-04-17

Paasweek Wintersport

8.0

Goede locatie, midden in Serfaus, naast MPreis supermarkt en schuin tegenover bakkerij. En kort bij metro station... maar zelf lopen is net zo snel.

IngridRLNDS · NL · 2026-04-12

Good to know

A deposit may be required at the property.

›Pets

Pets are allowed on request. Charges may be applicable.

›Internet

WiFi is available in all areas and is free of charge.

›Parking

Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

›Groups

No special conditions apply for groups.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for € 6 per person per night when using an available cot.

Children up to and including 2 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.