East Erwin Street 109, Tyler, US
7.7 guest rating· 7 reviews
Luxurious Garden Suite 2-Bedroom Apartment
1. Modern Amenities : Enjoy a fully equipped kitchenette with a microwave and fridge, perfect for preparing meals. The private entrance ensures your peace and quiet during your stay.
2. Free WiFi : Stay connected with complimentary WiFi throughout the property, making it easy to catch up on work or plan your next adventure.
3. Convenient Location : Situated in Tyler, with the airport just 10 km away, The Thomas Hotel offers both comfort and accessibility for your travels.
Book now to experience the perfect blend of comfort and convenience at The Thomas Hotel - Garden Suite 2-Bedroom - 01.
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Sleeps 5 · 60 m² · 2× Extra-large double bed (Super-king size), Queen bed
Boasting a private entrance, this spacious suite also features 1 separate bedroom and 1 bathroom with a hairdryer. A kitchenette fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. The suite features air conditioning, a tea and coffee maker, heating, a TV, as well as city views. The unit has 3 beds.
East Erwin Street 109, Tyler, US
Will not stay there anymore
4.0Trash in the trash can. Dirty towels behind the bathroom door. Code did not work on outside doors.
− Not comfortable no parking
Passable
5.0− We stayed in suite #1. It was VERY loud the entire stay. We could hear conversations in the lobby, the piano and every single footstep. We got so use to the lady that checked us in footsteps, that we knew when her shift started the next day. Something should definitely be done about that.
Good space, but major safety concern and maintenance/housekeeping issues.
6.0The room itself was nice and a good amount of space. We liked the beds and pillows, as well as the toiletries. The decor was also nice.
− There were a number of things that could have improved. 1. The code I received for check in didn’t work because it said to do code and then star rather than code then pound. 2. The room was underground. This did not bother me so much but I definitely felt misled with a room called “Garden suite”. I also know people who would have been very uncomfortable with this. Just felt misled on this. 3. Freezer was very gross and had left over food spills. There were a number of drawers that had things left behind by other guests or housekeeping (receipts, postcards with notes, old popsicles, etc.) not a huge deal but when paying over 200 a night, I expect it to be cleaner. 4. The barn door in the 2nd bedroom for the closet was broken. 5. The sound machine in one of the bedrooms was broken and didn’t have the part of the cord that gets plugged into the wall. 6. Most importantly, there was no safety lock on the door that exits into the hallway from the bedroom. I was traveling with my husband so I felt okay, but had it been just me and the kids, I would not have felt safe and would have been upset. I think this is the thing that needs to be addressed most urgently.
I would recommend and I would do a return trip
10.0
Great experience and fun part of town
10.0Great experience and fun part of town
Superb
9.0
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
WiFi is available in all areas and is free of charge.
No parking available.
Pets are not allowed.
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.