Apartmán JUH♡

Guest review

10.0

Fantastyczny obiekt, zadbany, czysty i w pełni wyposażony.

Poor

3.0

Clean, nice furniture. Private flat in a housing estate. You collect the keys at reception (they don't talk english though...).

− We don't have a great experience with this private accomodation. We stayed twice 2 nights in winter. First stay in December, apartment was cold and stayed cold throughout, did not get warm, heating was bad/not working. We signalled the problem to owners by email (no phone contact), they knew about the problem but did not do anything about it. We tried heating in the fireplace - there was plenty of firewood, this did help downstairs but not in upper bedroom and bathroom which stayed cold during our stay. Second stay, heating was repaired; this time very little firewood was provided. We asked for more wood at the reception - he told us to go and buy some (where? At 6pm Friday evening?...). We saw that some was stored locked under the stairs of the apartment, and receptionist refused to give us. We emailed owner to ask kindly for firewood - we did not get any reply whatsoever to our email, even since we left. So 120euros / night, 240 euros for 2 nights and you cannot use the fireplace? Other problems: you can hear neighbours very much; water pressure is small in the shower, and some equipment is missing in kitchen - microwave, toaster. It is a clean and nicely decorated apartment and would be a nice stay but we'd expect for this much money to receive a well functioning place (and be given firewood). Sad.