Villa Dea & Villa Ina - Villas & SPA Park in Velingrad by Flat Mаnager

Guest review

10.0

הכל מצויין

Guest review

8.0

Вилата е страхотна със всички удобства за готвене, удобно за алергични хора. Басейните са страхотни със различни температури. מצויינת

− Обръщам внимание че климатика беше изключен, очевидно нарочно. Не може да се изключва когато е 38-39-40 градуса. На всички препоръчвам да погледнете отвън дали се върти двигателя. Вътре все едно работи, но след като не се охлади, помолих да проверят и го включиха. Не смятам че за тази цена трябва да правите икономия от климатика. Може да не пишете коментари че е случайно, във 3-те Вили имаше същият "проблем" . שימו לב , סוגרים את המזגן כדי לחסוך....אם בחוץ מנוע לא מסתובב לדרוש להעפיל אותו.

An enjoyable stay that I would love to repeat in the future

10.0

The villas, the hotel pools, and the location are exceptional. Whether lounging on the rooftop or ground infinity pools or making laps in the indoor pool or enjoying the numerous spas and other pools in the property, your stay would be amazing. The restaurant offers limited, but very good food. The villas are spacious, perfect for four to six people. They have great balconies for relaxing in the evening and enjoying the nature

− The AC didn’t work upon arrival and took multiple calls to the front desk to have it repaired. The next day, the power went out for half the day and the AC stopped working again along with all other major appliances. The staff was not able to repair it and relocated us to a different villa. Although, the issues were resolved, and the local staff was extremely accommodating, it was disappointing to have to deal with them on my vacation. The host’s responses through the booking app were not helpful, but thankfully the local staff took care of us