Quinta Sabaudia♡

Local de férias Top

10.0

Todos os espaços eram amplos e bem mobilados com tudo o que seria essencial, havia espaço para toda a tralha que levamos de férias.

− Não é não gostar, fica só a sugestão dos anfitriões avisarem a quem passa a estadia dos eventuais serviços de manutenção da casa (jardineiros ou tratador de piscinas, para não sermos surpreendidos com visitas surpresa).

Some basic upgrades & an improved maintenance regime are required.

6.0

The access road to the villa entrance is easy to navigate as well as the fast toll road from the airport to the villa (which unfortunately can be seen and heard from the pool area). The upper and lower pools with elevated views towards the coast. The electric window shutters (electric entrance gates would be a plus).

− We arranged to meet the villa manager at 14:00, he was nowhere to be seen, we had to contact him meet up. First impression of the villa, the garden & approach to the front of the property were poorly maintained i.e an un-weeded paved area, shredded fence screening, piles of aggregates dumped everywhere. Also, the BBQ area was the same, the cleaners explained they had no access to an external tap for water to clean. Four out of the eight sun lounger beds require their covers replacing & the bedroom mattresses were hard. Sheets & towels also require renewal. Two shower tray drains & one basin were blocked (slow to drain). No lower pool lighting & in the upper pool eight out of the nine jacuzzi jets did not work. There was no furniture on the upper two terraces. There were no mosquito nets in the villas as advertised on Booking.com. Rather than address the minor issues, the villa manager (Ralph) offered to relocate us to another villa if one was available; ridiculous! He also became insulting because we asked for a small financial reimbursement & in a 'WhatsApp' message he replied - "We explained to the owner that you are mainly looking for discounts and reimbursements, and we also tried to explain the British claim culture to the owner, but he is not willing to refund your stay, or part of it". This was simply not the case & we also do not believe in the 'British claim culture'; that was his personal misguided opinion of the British! Finally, we are in our 60's & have rented many villas over many years & never have we been addressed in this manner before.

Exceptional

10.0

It would have been perfect if it had had electric gates

− Nothing