Casa Laura♡

Nyckelutlämnaren är inte trevlig.

4.0

Vi trivs här

− Det behöver underhåll…

The Villa was very secure, and a adequate stay , could do with some love & a deeper clean .

7.0

The Villa was nice and secure , comfortable ! Needs a little love in areas.

− Obviously the time of year didn’t permit using the pool , and we were told on arrival that the pump had gone - but it didn’t look very good & we have had pools in the past . Also we thinking of using the bike provided but the tire and bikes didn’t look in road worthy condition. The Restaurant and sports bars were very good & food at the Fresh Food International was amazing 🍺

Awful experience - filthy!

1.0

− This villa was absolutely filthy and completely misrepresented in the listing. There were ants and mosquitoes everywhere, a strong smell of damp throughout, and the bedding was musty and dirty. The pool was unclean and unsafe to use. It was not suitable or safe to stay in with our children, so we had no choice but to leave and book another villa at our own cost. I contacted the owner multiple times to request a deep clean or refund, but received one rude reply after we had already given the keys back and logged a complaint with booking.com. He doesn’t even live in Spain, so clearly is unaware of the state of the place and the property is managed by a Keyholder who, as other reviews warned, was rude and uncommunicative about check-in or timings. What made the situation worse was Booking.com’s complete lack of responsibility. They simply said the host refused a refund, so there was nothing they could do. This is unacceptable for a platform that promotes trust and safety. If they allow properties this unhygienic on their site, they should take accountability and remove them until they meet basic health and cleanliness standards. An awful experience that nearly ruined our holiday — I would strongly advise anyone to avoid both this villa.