★★★★ Edelweißstraße 11, Krün, DE
7.9 guest rating· 32 reviews
Luxurious Alpine Retreat
Spa and Wellness Oasis : Indulge in relaxation at Alpenhof Alpin SPA with saunas, steam rooms, and a heated indoor pool, offering stunning mountain views.
Culinary Delights : Treat your taste buds to a variety of regional and international dishes at the cosy restaurant and bar, or savor homemade cakes and ice creams on the sun terrace.
Outdoor Adventures : Explore the Alpine village with rented sports equipment available on-site, from bikes to skis, ensuring you make the most of your stay.
Experience serenity and adventure at Alpenhof Krün - book now for an unforgettable Alpine getaway.
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Sleeps 1 · 15 m² · Twin bed
Elegant room offering a seating area and satellite TV. The private bathroom also comes with bathrobes, slippers and a hairdryer, balcony, terrace or mansard (without balcony terrace)
Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)
Elegant room offering a balcony or terrace, a seating area and satellite TV. The private bathroom also comes with bathrobes, a cosmetic mirror and a hairdryer.
Sleeps 2 · 20 m² · Queen bed
This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Edelweißstraße 11, Krün, DE
Das Preisleistungsverhältnis ist leider nicht stimmig
7.0die ruhige Lage war sehr schön !
− Die vielen Fliegen am und auf dem Frühstücksbuffet waren lästig, mit entsprechenden Abdeckungen wie bei anderen Hotels wurde leider nicht gearbeitet. Der Indoor-Pool war viel zu warm, das ist dann bei Außentemperaturen von über 35 Grad keine Erfrischung ! Die Parkplatzsituation ist völlig unzureichend. Es wird auch keine Lösung angeboten. Es gibt leider keine guten Wegweiser im Haus. Die kleine Flasche Wasser auf dem Zimmer ist nicht kostenlos. In den meisten Hotels, ist das gratis und gehört eigentlich zum Standard
Bilder entsprechen nicht der Realitaet und schlechter Kundenservice
2.0- The location is very good and the view beautiful ======================================= - Die Lage ist sehr gut und die Aussicht auf die Berge toll
− - Staff was very rude - when we called to change the room as it was advertised differently they told my partner to send 'her husband' to the reception - Room not as showcased on pictures on booking platform - when we complained hotel offered EUR 30 as a recompensation only (whereas the room costs over EUR 200) ======================================= - Personal war unhoeflich bis unverschaemt - als sich meine Partnerin telefonisch bei der Rezeption ueber die Abweichungen der Zimmerausstattung beschwert hat, wurde ihr gesagt, sie solle 'ihren Mann' schicken - Das Zimmer entsprach nicht der gezeigten Ausstattung und wir haben uns bei Booking.com darueber beschwert - das Hotel hat eine Entschaedigung von EUR 30 angeboten (bei einem Zimmerpreis von ueber EUR 200)
experience does not match a 4-star hotel standard
3.0staff in the restaurant were friendly
− Small room and very small bed, located under the roof with poor ventilation and uncomfortable heat. Weak sound insulation — noise from neighboring rooms clearly heard at night. After I called the reception about nighttime noise, a woman (likely the owner/manager) came to my room in a bathrobe, speaking loudly and aggressively and demanding explanations. No measures were taken regarding the noisy neighboring room; instead, the interaction was directed only at my room, which felt inappropriate and unprofessional. The issue was not properly resolved, and sleep was still disturbed afterward. Reception was not available upon arrival; I had to find assistance myself. Some hotel policies (spa hours, restaurant ordering requirements) were not clearly communicated in advance. Overall, the experience does not match a 4-star hotel standard.
Guest review
9.0Sehr nettes Personal super leckeres Essen und Frühstück.
The hotel requests, that the bill be paid on the evening before departure.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Free public parking is possible on site (reservation is not needed).
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 10 years old to 16 years old stay for € 25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.