Elite Room, 1 King Bed, Balcony, Tower
Sleeps 2 · 29 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
Terasu Riviera Maya Hotel & Spa, en Xcaret
★★★★★ KM 283 acceso 1 Xcaret Fraccionamiento 1, lote 3, Rancho Viejo Xcaret, Playa del Carmen, MX
9.1 guest rating· 255 reviews
About this hotel
Luxurious Accommodation
Indulge in air-conditioned rooms equipped with modern amenities, a private balcony, and a flat-screen TV. Enjoy a comfortable stay with complimentary WiFi and room service at Terasu Riviera Maya Hotel & Spa, en Xcaret.
Relaxing Spa Services
Unwind and rejuvenate with spa services offered on-site. Pamper yourself with a variety of treatments and massages after a day of exploring the beautiful Playa del Carmen.
Convenient Location
Located near popular attractions like Xenses and Xcaret Park, our hotel offers easy access to the best of Riviera Maya. Explore the area with complimentary bikes or opt for a paid airport shuttle service for a hassle-free journey.
Book your stay at Terasu Riviera Maya Hotel & Spa, en Xcaret for a memorable vacation experience!
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Rooms & rates
Deluxe Room, 1 King Bed, Balcony
Sleeps 2 · 29 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
Luxury Villa, Multiple Bedrooms, Private Pool
Sleeps 24 · 950 m² · 7× King bed, 2× Queen Bed, 3× Sofa bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View
Sleeps 4 · 62 m² · Queen Bed, Sofa bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
Deluxe King Suite
Sleeps 4 · 46 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee machine
Superior Suite, 1 King Bed with Sofa bed, Balcony
Sleeps 4 · 46 m² · King bed, Sofa bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
Elite Room, 1 Queen Bed, Balcony, Tower
Sleeps 2 · 27 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
Standard King Room
Sleeps 2 · 29 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee machine
Deluxe King Room
Sleeps 2 · 29 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee machine
Standard Double Suite
Sleeps 4 · 62 m² · Sofa bed, Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee machine
Amenities
- Free WiFi
- Heated pool
- Outdoor pool
- Swimming pool
- Spa/wellness center
- Free Parking
- Restaurant
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Mobile app for room service
- Non-smoking rooms
- Family rooms
Show all 52 amenities
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Express check-in/check-out
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Invoice provided
- Laundry washed per local authority guidelines
- Luggage storage
- Massage services
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Shuttle service
- Staff adhere to local safety protocols
- Terrace
- Yoga classes
Location
KM 283 acceso 1 Xcaret Fraccionamiento 1, lote 3, Rancho Viejo Xcaret, Playa del Carmen, MX
What guests say9.1255 reviews
+ Friendly staff+ Unique experience with monkeys− Cleanliness issues− Limited breakfast variety
Cleanliness8.3
Service9.8
Location8.8
Room Quality9.3
Amenities9.3
Value for Money8.8
Guest review
8.0Les chambres sont magnifiques et calmes. Les lits sont très comfortable. Personel top.
− Le prix du petit déjeuner excessif.
Guest review
10.0A small and charming boutique hotel set right in the jungle. Spider monkeys and iguanas roam around freely. The room is large and beautifully designed. Delicious breakfast and excellent service from the staff. Fernando was kind, attentive, and went out of his way to help us with everything we needed.
Nice, but a bit overpriced.
7.0Having trees around is really pretty. The breakfast was really good! Maybe it would have been nicer on a higher floor than the ground floor where our room was.
− The mosquito situation in the room was pretty bad. It's not super easy to get into the city, and there are no reasonably priced restaurants or shops around.
Guest review
10.0L’hôtel est magnifique, en pleine nature, calme et reposant. Le petit-déjeuner avec la visite des petits singes est une expérience inoubliable.
− Il faut noter que l’hôtel est а 8km de playa del carmen et qu’il faut compter 900 MXN$ (50€) avec leur taxi pour un aller-retour en ville.
Muy lindo, acogedor y tranquilo
10.0El personal fue extremadamente amable y atento, se nota que hacen lo que hacen con amor. Si vuelvo a Xcaret me volvería a quedar acá
Excelente hotel y un equipo humano excepcional
10.0Nuestra estadía en Hotel Terasu Riviera Maya fue excelente de principio a fin. Es un hotel muy cómodo, limpio, bien ubicado y con un ambiente muy agradable para disfrutar en familia. Quiero hacer un agradecimiento muy especial a Rocío, una uruguaya que nos atendió durante toda nuestra estadía. Desde el primer día estuvo siempre con una sonrisa, preocupada de que no nos faltara nada y dispuesta a ayudar en todo. Su amabilidad, cercanía y vocación de servicio hicieron una gran diferencia en nuestras vacaciones. Personas como ella hacen que uno quiera volver. También quiero agradecer a Fer, quien estuvo siempre atento a nuestras necesidades, con una excelente disposición y muy buena actitud en todo momento. Sin duda, el mayor valor del hotel es la calidad humana de su equipo. Gracias a todos por hacer que nuestra experiencia en la Riviera Maya fuera inolvidable. ¡Esperamos volver muy pronto!
Good to know
Please note that the restaurant is open from 06:00 until 22:00 daily. This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.