Skip to content
Sleepfare

The West Hotel & Spa

★★★ 23 Hàng Đào, Hanoi, VN

9.1 guest rating· 2207 reviews

About this hotel

Luxurious Amenities

The West Hotel & Spa in Hanoi offers a range of luxurious amenities including concierge services, allergy-free rooms, and a relaxing terrace for guests to unwind.

Modern Comforts

Each unit at the 3-star hotel is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Guests can enjoy city views from select rooms and stay connected with free WiFi throughout the property.

Convenient Location

Ideally situated near popular attractions like the Hanoi Old City Gate and Hoan Kiem Lake, The West Hotel & Spa provides easy access to key landmarks. Plus, with a tour desk and airport shuttle service, guests can explore the city with ease.

Book your stay at The West Hotel & Spa for a luxurious and convenient experience in Hanoi!

These prices drop 10% for members

Membership is free and takes one email address. No password, and the prices on this page update straight away.

Price drops on hotels you save, plus our price research. One click to stop.Already a member? Sign in

Rooms & rates

Pick your dates. Prices are live, not cached.

Deluxe Twin Room

Sleeps 2 · 27 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit offers 2 beds.

Family Room

Sleeps 4 · 38 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Offering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit offers 2 beds.

Superior Double Room

Sleeps 2 · 23 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 1 bed.

Junior Room, 1 King Bed, City View

Sleeps 2 · 30 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>323-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 32-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and designer toiletries</p><p><b>Practical</b> - Laptop workspace, phone, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Deluxe Room, 1 Bedroom, City View

Sleeps 2 · 25 m² · Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 Queen Bed</strong></p><p>269-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 32-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and designer toiletries</p><p><b>Practical</b> - Laptop workspace, phone, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Deluxe Room

Sleeps 2 · 25 m² · Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 Queen Bed</strong></p><p>269 sq feet </p><br/><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 32-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and designer toiletries</p><p><b>Practical</b> - Laptop workspace, phone, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Executive Room

Sleeps 3 · 36 m² · Twin bed, Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 Large Twin Bed and 1 Queen Bed</strong></p><p>388-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 32-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and designer toiletries</p><p><b>Practical</b> - Laptop workspace, phone, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Deluxe Double Room

Sleeps 2 · 25 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 1 bed.

Deluxe Double Room with City View

Sleeps 2 · 25 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit has 1 bed.

Triple Room with City View

Sleeps 3 · 36 m² · Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit has 2 beds.

Amenities

  • Free WiFi
  • Spa/wellness center
  • Spa/wellness center services
  • Breakfast takeaway containers
  • Restaurant
  • Snack bar
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
Show all 62 amenities
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • Beauty Services
  • Bike tours
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Cooking class
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Express check-in/check-out
  • Face masks for guests available
  • Fire extinguishers
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key access
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Massage services
  • Physical distancing rules followed
  • Private check-in/check-out
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Security alarm
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Terrace
  • Tour/class on local culture
  • Walking tours
  • Wine/champagne

Location

© OpenStreetMap contributors

23 Hàng Đào, Hanoi, VN

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.12207 reviews

+ Friendly staff+ Great location+ Decent breakfastCleanliness issuesNoise from other rooms
Cleanliness8.2
Service10.0
Location9.7
Room Quality8.7
Amenities8.7
Value for Money8.7

Nice stay and very good staff

10.0

The staff is very kind and helpful. They helped me with the airport pick up service (very good service). They also took the time to book a Grab for me for my transfer. Very nice location too. I recommend.

Vanida · FR · 2026-07-18

Excellent petit hotel

9.0

L'hotel est idéalement situé, à proximité immédiate du lac (2 minutes à pieds) , et au coeur du vieux quartier. Très bon petit déjeuner varié sous forme de buffet Personnel très gentil et attentionné (comme souvent au Vietnam)

Il manque une Safety Box pour y stocker les objets de valeur (passeport par ex)

Michael · FR · 2026-07-17

Hanoi old quarter hotel won't be disappointed

10.0

Very friendly hotel The staff street you like family Location is brilliant for shopping Great breakfast Value for money Would stay again as this is my second stay

Nothing everything was good

Ian · AU · 2026-07-15

Good value, great service. Highly recommended!

10.0

The room was clean, comfortable, and well-equipped, with a very convenient location in the city center. The staff were especially friendly, cheerful, and welcoming. A special thank you to Thoa and Ngoc Vuong for taking such good care of our family and helping us throughout our stay. We really appreciated your kindness and support.

No

Mỷ · VN · 2026-07-14

Guest review

10.0

Our first time to Hanoi, and the staff there go outvof their way to help you, cannot fault the service

Jennifer · AU · 2026-07-08

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 1 year old stay for free when using an existing bed.

Children from 2 years old to 5 years old stay for VND 400,000 per person per night when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.