StayOvr at Galatyn Park♡

予約をしてお金まで払ったのに泊まれなかった最悪です。お金返して下さい。

1.0

止めてもらえなかったので良い点はなかった

− チェックイン方法の連絡がなく、連絡しても連絡が取れなくて、結局泊まれなかった最悪です。お金返して下さい。

Guest review

2.0

If you’re considering staying here, please read the below. This was my experience: In order to check in the host has to let you in. They did not pick up the phone or respond to my text whenever I arrived. A stranger had to let me in. The apartment right above was consistently loud until after 4 am on top of consistent stomping and screaming whenever they’re home. They love to play music so loudly on the weekends that I can Shazam every song from below. Our apartment is not in the best condition. The walls are stained in several places, the shower curtain is dirty, the carpet under the coffee table has all kinds of mess tangled in it, and the bed wobbles feels like it's going to fall apart. I attempted to make contact with the property but they were either unresponsive or unhelpful. Expedia attempted to call them and they didn’t even pick up the phone. I'm very disappointed with the property and would not ever stay here or recommend this to another. I feel bad for the next paying customer if they have to go through what I went through.

Guest review

4.0

Air Conditioner malfunctioned and we were very uncomfortable. I reached out and was told they would open a repair ticket. They never followed up again. I reached out 2 more times and finally a day later had to contact Expedia to be changed to a different facility. Expedia was the only entity that tried to fix this issue. Thank you Expedia for your help.

Guest review

2.0

The property asked me to verify my information before checking in and said that they would send check in instructions before 3. We waited in the heat for 33 mins and I reached out again to see what was going on. By 4 pm the property messaged back and said we could downgrade which would not accommodate the 4 of us. My money was taken before

Not a Hotel. Someone’s apartment

4.0

I was not expecting to go to an apartment. I was expecting a 4star hotel. It was like a someone rent out their unit. U call them n they unlock the door and tell u where the keys is kept. The key to enter the property did not work. Some resident of the property had to let me in after I went to my car.

Exceptional

10.0