The Empyrean Nha Trang

Guest review

9.0

Krásný čistý pokoj v 17 patře s vyhledem jak na more tak na hory, prijemna klimatizace, prostorna koupelna se sprchou i s vanou. Snidane v cene. Neomezeny vstup do posilovny a bazenu v 6 patře. 1x vstup denne na osobu do bazenu ve 40 patře v ceně (muzete prijit rano a byt tam az do zavírací doby...).

− Výtahy... velky problem. My nastesti cekali maximalne 15 minut na vytah, vetsinou do 5 minut... ale cetl jsem pripady v hodne rusne dny a hodiny ze cekali i pres hodinu. Umim si to predstavit

Will not come back ever again

4.0

Nothing to like about this property. Bad experience overall, except the cleaning staffs were helpful

− The room was not very clean with odd smell, the elevator was a disaster. Wait 15 minutes minimum to go up or down and only one side of the elevator for customers. The location is okay, it was during a festival so lots of street were blocked, hard to book transportation

Det er billig og value for money. Men er slitt og middels

6.0

God plassering hvis du vil bo i byen og god mat. Billig

− Dette er et meget slitt hotell. Dette hadde aldri vært 5 stjerners i Europa eller USA. Om du er vant til europeisk standard så er dette et 3 stjerne hotell

Disappointment is a under statement..

4.0

The location.

− Where do i start.. 🤔 At no point when booking this 5 star (questionable) hotel on booking. Com does it state that this hotel is in a property shared by another company the panorama property services.... And that in are hotel there are actually private apartments that are not owned by the hotel.. The people in the next room had rented the room privately from a independent owner.. Intresting as we thought we were going to a 5 star hotel.. Not a, apartment block. With a few hotel rooms.. How do i know this you ask.. Because after speaking with the housekeeping they informed me that there are different cleaning company's cleaning the rooms depending on who you are staying with... We did not feel safe knowing there were many people who were staying in rooms close by that had know connection with the hotel.. So noise from these rooms could not be dealt with by the hotel as guests were not there guests.... 😯 The room was tired damaged wall paper. Dirty walls. Very strange the balcony door dies not have a handle on the outside so if you shut the door you cannot open it from the balcony side. The front of the property is mayhem. Nothing is organised no security no people directing traffic. Just crazy.... And this is because the property has many other properties inside hence the amount of people swarming in.. To be honest at know point did we feel safe or secure in this hotel as so many people who were not staying in the hotel could wander freely throughout the floors... The lifts are inadequate high season you can potentially wait 30 minutes for a lift.. Unfortunately there is no solution as this is a design fault by the architects when building this building. There are two swimming pools.... But let me add the swimming pool on the 40th floor is not owned buy the hotel. And you are only aloud access to the rooftop pool once a day. We did use it once. But felt the standard was very low. There was lack of maintenance. Ie broken tiles and concrete.

excellent séjour à chaque fois : c'etait notre 2e séjour. Nous y reviendrons l'année prochaine

9.0

tout et plus particulièrement le petit déjeuner copieux car très varié. La proximité de la plage et la vue du balcon de notre chambre

− les attentes parfois trop longues aux ascenseurs

Great experience, highly recommend

10.0

Friendly and helpful staff, great food also.