Sleepfare

Wyndham Surabaya City Centre

★★★★ Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271, Surabaya, ID

8.6 guest rating· 66 reviews

About this hotel

Spa and Recreational Amenities

Relax at the full-service spa and enjoy massages, along with access to a health club, outdoor pool, and sauna for ultimate relaxation.

Gourmet Dining and Room Service

Indulge in a meal at the on-site restaurant or grab snacks at the café, complemented by 24-hour room service to satisfy your cravings anytime.

Luxurious Facilities and Services

Benefit from amenities like a business center, concierge and wedding services, plus event spaces, a ballroom, and a roundtrip airport shuttle for convenience.

For an unforgettable stay with easy access to local attractions, book your stay at Wyndham Surabaya City Centre today.

Rooms & rates

Pick your dates. Prices are live, not cached.

Executive Twin Room

Sleeps 2 · 49 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>2 Twin Beds</strong></p><p>527 sq feet </p><br/><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Presidential Suite King Bed

Sleeps 2 · 283 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>3046 sq feet </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Superior Room, 1 King Bed, Smoking

Sleeps 2 · 24 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Partially open bathroom

<p><strong>1 King Bed</strong></p><p>258 sq feet </p><br/><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and free toiletries</p><p><b>Practical</b> - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Twin Room Smoking

Sleeps 2 · 49 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>2 Twin Beds</strong></p><p>527 sq feet </p><br/><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub </p><p><b>Practical</b> - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 2 Twin Beds (Grand)

Sleeps 4 · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>2 Twin Beds</strong></p><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite Room Smoking

Sleeps 2 · 89 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>958 sq feet </p><br/><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Superior King Room

Sleeps 2 · 24 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Partially open bathroom

<p><strong>1 King Bed</strong></p><p>258 sq feet </p><br/><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and free toiletries</p><p><b>Practical</b> - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Twin Room

Sleeps 2 · 42 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>2 Twin Beds</strong></p><p>452 sq feet </p><br/><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub </p><p><b>Practical</b> - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 King Bed (Grand)

Sleeps 4 · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe King Accessible Room

Sleeps 2 · 42 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>452 sq feet </p><br/><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub </p><p><b>Practical</b> - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Conference space
  • Free newspapers in lobby
  • Full-service spa
  • Sauna
  • Fitness facilities
  • Free self parking
  • Free valet parking
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Airport transportation - pickup (surcharge)
  • Area shuttle (surcharge)
  • At least 80% of all lighting comes from LEDs
  • Ballroom
  • Banquet hall
Show all 32 amenities
  • Braille or raised signage
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Concierge service
  • Designated smoking area
  • Elevator
  • Energy-saving switches
  • Guest education on local ecosystems and culture
  • Health club
  • Housekeeping on request
  • Internet access in public areas - high speed
  • LED light bulbs
  • Luggage storage
  • Recycling
  • Tours/ticket assistance
  • Water-efficient showers only
  • Wedding services
  • Wheelchair-accessible public washroom

Location

© OpenStreetMap contributors

Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271, Surabaya, ID

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.666 reviews

+ Comfortable hotel+ Friendly and kind staff+ Delicious food− Unreliable Wi-Fi− Inattentive staff
Cleanliness8.6
Service7.6
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.6

Disappointing Experience Despite Strategic Location

2.0

The hotel location is strategic and the building is large. Although it is quite an old hotel, it is still relatively clean. Unfortunately, my stay was ruined by several very disappointing experiences. First, when I asked to borrow a plate and bowl, the hotel asked for a IDR 50,000 deposit, which I have never experienced in any other hotel in Indonesia. Second, when I accidentally stained the bed sheet due to an unexpected period, I immediately called the front desk so housekeeping could handle it quickly. I waited almost 2 hours and no one came, even though I called multiple times. Later I was suddenly told via WhatsApp that I had to pay IDR 1.2 million because they claimed the stain reached the mattress. When I asked for proof, the photos only showed the mattress protector, not the mattress itself. Lastly, at 11 AM (while check-out time is 12 PM), the receptionist called asking if I wanted to extend. When I said no, they told me to call for a trolley once my luggage was ready — which honestly felt like I was being rushed out. Very disappointing experience. Not recommended.

yudithas2026 · 2026-03-08

Great

10.0

Spacious rooms and spacious bathrooms. The swimming pool and fitness facilities are also adequate. The parking area can accommodate many vehicles.

muraterunam · 2026-02-10

great place

8.0

comfortable place to stay, great spa & sauna facility. helpful staff, clean room, suitable for family to stay for vacation.

auriliaayuandam · 2025-12-19

recommended hotel

10.0

comfortable hotel & service excellent hotel, next trip we will stay in whyndam hotel, clean, helpfull, food -beverage very delicous & all staf hotel friendly & kind, we recommended whyndam hotel when you visit & stay in surabaya

padangr2025 · 2025-08-12

Dang! Business Stay Impacted by Unreliable Wi-Fi and Inattentive Staff

2.0

Dang! I was wrong to choose this hotel. Why? Wi-Fi at Wyndham Surabaya has been consistently unreliable throughout my stay. As someone here for business purposes, this has seriously disrupted my work especially important Microsoft Teams meetings, travel coordination, and timely correspondence. In today’s world, dependable internet isn’t a luxury, it’s a BASIC necessity for any hotel, especially one claiming to cater to business travelers. IT WAS NIGHTMARE. To make matters worse, staff attentiveness is lacking. Several requests were either ignored or met with minimal effort to assist. It feels as though guest concerns are not taken seriously & there’s very little proactive communication or follow-up from the front desk team. When you’re paying for a well-known hotel brand like Wyndham, you expect not only reliable infrastructure but also professional, responsive service. Unfortunately, this experience has fallen short on both counts & I find it incredibly disappointing. A hotel’s quality is not just about its name or location it’s about consistent service & support that meets guest needs, especially those staying for business. I sincerely hope management takes this feedback seriously & addresses both the technical and service-related shortcomings. Lucky, my staff was coming to my room and he shared his mobile network to make my meetings easier until we had gym session together!

Hotguy6969 · SYDNEY, NEW SOUTH WALES · 2025-08-02

Hotel Value For Money

8.0

If you looking for a hotel that is near a mall this a place for you to go as the mall is walking distance. The staff in the hotel is also friendly.

fakhrurrazya · 2025-07-18

Good to know

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-out is available.

›Pets

Pets not allowed

›Check-in & Check-out

Contactless check-out is available

›Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

›General

Professional property host/manager

›Children and extra beds

No cribs (infant beds) available