Urban Comfort Room
Sleeps 2 · 24 m² · Queen bed, 2× Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- Safety deposit box
Some of these rooms come with balcony with views of the surrounding mountains, some rooms face the quiet courtyard.
Hotel Alpina Luzern
★★★ Frankenstrasse 6, Luzern, CH
7.8 guest rating· 575 reviews
About this hotel
Historic Building with Convenient Location
Hotel Alpina, housed in a charming historic building next to Lucerne Train Station and the KKL Convention Centre, offers a prime location for exploring the city. Just a short walk from the iconic Chapel Bridge, guests can easily immerse themselves in Lucerne's beauty.
Delightful Dining Options and Stunning Views
Start your day with a delicious hot and cold breakfast buffet at the nearby Hotel Monopol and enjoy the Suite Lounge & Bar on the 7th floor with breathtaking city views. Indulge in fine dining and exquisite wines at La Bestia restaurant within the hotel.
City Exploration Made Easy
With free WiFi, proximity to various dining options, and the Old Town within walking distance, Hotel Alpina provides the ideal base for your Lucerne adventure. Benefit from the complimentary Lucerne City Mobility ticket and expert local recommendations from the attentive reception staff.
Book your stay at Hotel Alpina for an unforgettable Lucerne experience.
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Urban Essential Room
Sleeps 2 · 26 m² · Queen bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- Safety deposit box
These rooms have parquet flooring. Some of these rooms come with balcony with views of the Pilatus mountain, some rooms face the quiet courtyard.
Business Classic Room
Sleeps 2 · 26 m² · Queen bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- Safety deposit box
These rooms have parquet flooring. Some of these rooms come with balcony with views of the Pilatus mountain, some rooms face the quiet courtyard.
Quadruple Room
Sleeps 4 · 36 m² · Bunk bed, Queen bed
- Desk
- Private bathroom
- Adapted bath
- Coffee/tea maker
- Shower
These rooms face the quiet courtyard.
Basic Double Room
Sleeps 2 · 14 m² · Double bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
<p><strong>1 Double Bed</strong></p><p>151-sq-foot room with courtyard views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-cm TV with satellite channels</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a hair dryer, and towels</p><p><b>Practical</b> - Safe, desk, and phone</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>
Standard Double Room, 1 Queen Bed
Sleeps 3 · Queen Bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
<p><strong>1 Queen Bed</strong></p><p>Balcony with city views</p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-cm TV with satellite channels</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a hair dryer, and towels</p><p><b>Practical</b> - Safe, desk, and phone; cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
Superior Double Room
Sleeps 2 · Queen Bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
<p><strong>1 Queen Bed</strong></p><p>Balcony with city views</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-cm TV with satellite channels</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a hair dryer, and towels</p><p><b>Practical</b> - Safe, desk, and phone; cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking, pet friendly</p>
Deluxe Design Double Room
Sleeps 3 · 26 m² · King bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>280-sq-foot soundproofed room, balcony with city and courtyard views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-cm TV with satellite channels</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, a hair dryer, and towels</p><p><b>Practical</b> - Safe, desk, and phone; cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
Urban Compact Room
Sleeps 2 · 15 m² · Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- Safety deposit box
The double room features a private entrance, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
Single Room
Sleeps 1 · 12 m² · Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- Safety deposit box
These rooms face the quiet courtyard.
Amenities
- Free WiFi
- Accessible parking
- Parking garage
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Pets allowed
- Pet bowls
- Ski storage
- Skiing
- 24-hour front desk
- Tour desk
- 24-hour security
Show all 69 amenities
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
- ATM/cash machine on site
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Electric vehicle charging station
- Express check-in/check-out
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Minimarket on site
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Public transport tickets
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Thermometers for guests provided by property
- Tour/class on local culture
- Walking tours
- Water sport facilities on site
- Wine/champagne
Location
Frankenstrasse 6, Luzern, CH
- Check-in
- from 03:00 PM
- Check-out
- until 11:00 AM
What guests say7.8575 reviews
+ Great location+ Friendly staff+ Spacious rooms− Noise disturbances− Outdated facilities− Inadequate soundproofing
Cleanliness7.0
Service8.6
Location8.6
Room Quality7.5
Amenities7.5
Value for Money8.1
Deutlich unter den Erwartungen bei diesem Preis.
3.0− Sehr lärmig im Innenhof bis morgens um 4.00 Uhr wurde Abfall und Glas verräumt. Der Raum war viel Zeit und konnte nicht richtig belüftet werden.
Great Location but not without downsides
4.0Three of us stayed for five nights. We had all stayed there ten year's earlier and, with no bad memories, were happy to rebook. The biggest attraction of the Alpina is its location, close to the railway station and the jetties for Lake Luzern boat services. The rates also are economical for central Luzern. Apart from those positives, we were not impressed on this latest visit. While matters were not helped by our stay being in the middle of a heatwave, and the hotel being without a central air conditioning system, there were other factors which were off-putting. The double room was of a fair size, but the provision of a portable air conditioning unit, professionally vented out of a window, made it impossible to get in or out of bed on that side. The wall of the bathroom was partly of glass and the door was sliding glass. This meant that using the bathroom at night always disturbed the other person with the light coming on. The bathroom was otherwise fine for its purpose. By contrast, there was no door to the bathroom area of the single room. which much irritated our single friend, who said it made him feel like he was in a prison cell. With no air conditioning, this room was very hot. Breakfast was in the nearby Hotel Monopol, where the choices and quality were satisfactory. Our room was not cleaned on one day. Reporting this elicited an apology and a bowl of fruit left the following afternoon - a nice gesture in the circumstances. With one exception, the staff were professional and pleasant. This is not an awful hotel and is worth considering if your budget is tight and you want/need centrally located accommodation. But it comes with pitfalls.
Ten years' on, a disappointment compared to before, but it is (relatively) cheap.
5.0All three of us, one couple and one single, had stayed at the Alpina before. While memories had faded in the intervening years, we remembered nothing to put us off. The location is great for the railway station, jetties for the lake boats and for the city generally. For Luzern, the prices are at economy level, but there are reasons for this.
− The double room was adequate in size. The bathroom had a sliding glass door and a wall partly built of glass, the effect of which was to make it impossible to visit the bathroom in the night without disturbing one's partner. Our friend in the single had an en suite room, but no door to the bathroom. He said it felt somewhat like a prison cell because of this. We were staying during a heatwave. The double room had a portable air conditioner but the exhaust from this was routed out through a window, making it impossible to get in and out of bed on that side. Most of the staff were at least pleasant but one was surly and thoughtless.
Don't book here unless you are in great shape or traveling really light
4.0The location is excellent. The amenities are minimal - no air conditioning, no minifridge in room, no minisafe. Had a room on the fifth floor and the day that we were to check out the sole elevator was not working. No offer by the hotel to help with bags. Did I mention the no air conditioning? Nice to work up a good sweat as you check out and start a trip to another Swiss city during the summer. I will not be booking with this hotel again.
Guest review
8.0駅に近い、朝食が美味しいです。
− 古い建物のためエアコンが無い
Good to know
Please note that check-in takes place at Hotel Monopol (Pilatusstrasse 1), directly next to Hotel Alpina Luzern.
Limited parking is available at the hotel, and additional public parking spaces can be found at the train station (direct access to the hotel) or at a nearby parking garage.
Extra pillows and adapters are available on request.
When booking 4 rooms or more, different policies and additional supplements may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.