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Svalbard Hotell - Polfareren

★★★★ Postboks 538, Longyearbyen, Svalbard, 9171, Longyearbyen, SJ

9.2 guest rating· 148 reviews

About this hotel

Recreation and Amenities: Guests can enjoy the convenience of bicycles for rent, a terrace with stunning views, free Wi-Fi, concierge services, and gift shops.

Dining and Drinks: Indulge in a meal at the on-site restaurant, order room service, or unwind with a drink at the stylish bar/lounge.

Comfortable Accommodation: Stay in one of the 59 well-appointed guestrooms with LCD TVs, cable channels, and private bathrooms with indulgent amenities like spring water baths.

Immerse yourself in the heart of Longyearbyen at Svalbard Hotell - Polfareren, steps away from popular attractions and with top-notch facilities catering to your every need. Book now to experience the best of Arctic hospitality.

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Rooms & rates

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Standard Double Room

Sleeps 3 · 18 m² · Double bed

  • Private bathroom
  • Spring water bathtub
  • Coffee/tea maker
  • Hair dryer
  • Heating

<p><strong>1 Double Bed OR 2 Twin Beds</strong></p><p>194-sq-foot room with mountain views </p><br/><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)</p><p><b>Practical</b> - Rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Superior Double Room

Sleeps 3 · 21 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Spring water bathtub
  • Coffee/tea maker

<p><strong>1 Queen Bed</strong></p><p>226-sq-foot room with mountain views </p><br/><p><b>Internet</b> - Free wired internet access </p><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)</p><p><b>Practical</b> - Desk; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Suite

Sleeps 3 · 39 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Spring water bathtub
  • Coffee/tea maker

<p><strong>1 Queen Bed</strong></p><p>420-sq-foot room with mountain views </p><br/><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)</p><p><b>Practical</b> - Free newspaper and desk; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Deluxe Double Room

Sleeps 4 · 23 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Spring water bathtub
  • Coffee/tea maker

<p><strong>1 Queen Bed OR 1 Double Sofa Bed</strong></p><p>248-sq-foot room with mountain views </p><br/><p><b>Internet</b> - Free wired internet access </p><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)</p><p><b>Practical</b> - Desk; cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>

Standard Double Plus Room

Sleeps 3 · 19 m² · Double bed

  • Private bathroom
  • Spring water bathtub
  • Coffee/tea maker
  • Hair dryer
  • Heating

<p><strong>1 Double Bed OR 2 Twin Beds</strong></p><p>205-sq-foot room with mountain views </p><br/><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)</p><p><b>Practical</b> - Rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p>

Amenities

  • Free WiFi
  • Newspapers in lobby (surcharge)
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Free breakfast
  • Free continental breakfast
  • Downhill skiing nearby
  • Ski equipment rental shops nearby
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Airport transportation - pickup (surcharge)
  • Banquet hall
  • Concierge service
Show all 28 amenities
  • Ecotours on site
  • Elevator
  • Fireplace in lobby
  • Free wired internet
  • Gift shops or newsstand
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Luggage storage
  • Scooter/moped rentals on site
  • Smoke-free property
  • Snowmobiling nearby
  • Television in common areas
  • Terrace
  • Tours/ticket assistance

Location

© OpenStreetMap contributors

Postboks 538, Longyearbyen, Svalbard, 9171, Longyearbyen, SJ

Check-in
from 02:00 PM
Check-out
until 11:00 AM

What guests say9.2148 reviews

+ Great Staff+ Delicious Breakfast+ Comfortable Rooms+ Convenient Location− Limited TV Channels− Water Issues
Cleanliness9.0
Service10.0
Location9.5
Room Quality9.0
Amenities8.5
Value for Money8.5

Great atmosphere and restaurant

10.0

Great atmosphere and nice rooms. - Central I would absolutely reccomend the restaurant. Good food, with local ingredients, and a tempting winelist.

237espenr · 2026-03-09

Cozy place to stay in the arctic

10.0

I chose the Deluxe Room for my stay and it way absolutely worth it. The hotel itself is clean, cozy and welcoming. The fireplace is a wonderful place to relax and connect with other tralers. The breakfast buffet is not very big, but fresh and tasty.

Schnitzel9000 · VIENNA · 2026-03-07

The place to be 😀

10.0

Nice and Cosy hotel, close to everything. And easy to get a good start to the day with a great breakfast buffet

Z5330NSmortenb · 2026-03-01

Comfortable Stay with Beautiful Views in Longyearbyen

8.0

I had a wonderful stay at Svalbard Hotel The Vault. The hotel is clean and well maintained, and the room was spacious and comfortable. Breakfast was good with a nice selection, and both the dining area and lobby offer beautiful views of Longyearbyen through the large windows. As tap water in Svalbard is not drinkable, the hotel provides specially filtered drinking water upon request. Considering the high cost of water filtration in the area, I really appreciate that they offer this thoughtful service. The only minor downside was that the TV is not a smart TV, so we couldn’t connect our devices. Overall, it was a very pleasant stay and I would recommend this hotel for its comfort, cleanliness, and great views.

sarahcH8690RV · 2026-02-26

Friendly Hotel with Great Service — Minor Breakfast Hiccup

10.0

We stayed four nights at Svalbard Hotell Polfareren and had a very pleasant overall experience. We were lucky to get a room on the third floor, which was comfortable and quiet. The first three breakfasts were really enjoyable, with a good selection of food and friendly service — especially considering there were supply challenges to Svalbard during our stay. Unfortunately, after the last night when the hotel was fully booked, breakfast the next morning was disappointing. Several items such as bread, eggs, bacon, jam, and juice were missing for about half an hour, and it seemed the staff lacked routines to check and restock, which slightly affected our otherwise positive impression. That said, the staff were genuinely kind and helpful throughout our stay — answering questions, offering recommendations, and even insisting we borrow reflective vests for walking around town safely. The slippers provided in the room were also a very nice touch. Overall, a friendly and welcoming hotel with great service, despite one unfortunate breakfast experience.

lenemalin · OSLO, EASTERN NORWAY · 2026-01-20

Northen light, food and natrue experienc out of the normal

8.0

Good deal at the hotel some minor issues with plumming and water. Nice staff, food and all in all very good stay. Svalbard should be on your bucket list, a special area, with the mining settlement and now with very good food also lucky to see a short view of the beautiful Aurora Borealis during our stay .

evenluraas47 · 2026-01-20

Good to know

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

›Pets

Pets not allowed

›Check-in & Check-out

Contactless check-out is available

›General

Cashless transactions are available

›General

Professional property host/manager