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Sleepfare

The Black Swan - The Inn Collection Group

★★★★ Market Place, Helmsley, GB

8.3 guest rating· 3740 reviews

About this hotel

Historic Charm

Experience the enchanting blend of Elizabethan, Tudor, and Georgian architecture at The Black Swan, a historic hotel dating back to the 15th century. The higgledy-piggledy layout exudes character, offering a unique stay filled with centuries of famous hospitality.

Cozy Ambiance

Relax by the inviting open fires in cozy armchairs and immerse yourself in the warm welcome of The Black Swan. Perfect for indulging in delicious meals, unwinding, and using as a base to explore the picturesque Helmsley and its nearby attractions.

Modern Comfort

Enjoy the comfort of recently refurbished bedrooms with traditional décor and modern amenities. Whether overlooking the bustling market square or serene gardens, each room features a private bathroom, flat-screen TV, work desk, and complimentary Wi-Fi.

Book your stay at The Black Swan now for an unforgettable historic getaway.

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Rooms & rates

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Superior Double or Twin with Sofa Bed

Sleeps 4 · 30 m² · Sofa bed, Queen bed, 2× Twin bed, Sofa bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a sofa.

Feature Double or Twin Room

Sleeps 2 · 25 m² · Queen bed, 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV.

Classic Double or Twin Room

Sleeps 2 · 20 m² · Queen bed, 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV.

Suite Double Room with View

Sleeps 2 · 32 m² · Queen bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

This double room with seating area features private bathrooms, seating area, tea and coffee facilities.

Single Room

Sleeps 1 · 18 m² · Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Offering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

Double or Twin Room

Sleeps 2 · 20 m² · Queen bed, 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

These rooms can be set as a twin or double and have either a shower or shower over the bath, overlooking the lane.

Family Room with Bunks

Sleeps 4 · 30 m² · Bunk bed, Queen bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

These rooms offer a king double bed and bunk beds overlooking either the lane or the garden. Suitable for up to two adults and two children. This family room has a flat-screen TV, electric kettle and tea/coffee maker.

Cozy Double Room

Sleeps 2 · 17 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

These are the smallest rooms with a double bed and either a shower or shower over the bath, overlooking the lane. This double room features a tea/coffee maker and electric kettle.

Amenities

  • Free WiFi
  • Free Parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Pets allowed
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Fire extinguishers
Show all 36 amenities
  • First aid kit available
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Invoice provided
  • Key access
  • Kid meals
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Wine/champagne

Location

© OpenStreetMap contributors

Market Place, Helmsley, GB

Check-in
from 03:00 PM to 11:00 PM
Check-out
until 10:30 AM

What guests say8.33740 reviews

+ Great location+ Friendly staff+ Cozy atmosphereUnderstaffed during peak timesIssues with food quality and service
Cleanliness7.5
Service9.1
Location9.1
Room Quality8.6
Amenities8.1
Value for Money8.1

Guest review

7.0

Perfect location.

Our room was at the back on the top floor. Difficult to find and a long way to carry bags etc. No offer of help.

Angela · GB · 2026-07-25

Lovely and comfortable stay

9.0

Cosy comfortable room. Best nights sleep. Breakfast was perfect.

David · GB · 2026-07-25

Très très très décevant

4.0

Le charme de cette maison ancienne , le lieu , belle chambre propre et excellent matelas .

Dame charmante et aidante à l’accueil mais personnel froid, fuyant, à peine aimable . Nous avons assisté à un règlement de compte entre membres du personnel… j’avais séjourné dans ce même hôtel il y a 15 ans et quelle chute depuis: la cuisine était industrielle, insipide , petit déjeuner digne d’une cantine professionnel bref épouvantable .

Frederic · FR · 2026-07-25

Ok for one night

6.0

A feeling of its historic past and nice beer garden.

The carpets & decor both to the maze of corridors & the room we stayed in needed a refurbishment. Check-In & Out not friendly or welcoming. Service staff friendly though.

Robert · GB · 2026-07-25

Guest review

8.0

Charming old hotel oozes character and it's in Helmsley so it's a great place to stay.

Nothing to note

Ian · GB · 2026-07-24

Mauvaise expérience ! Je ne recommande pas du tout cet établissement !

3.0

L’emplacement

Accueil déplorable, mauvaises indications pour trouver le parking, qui de toutes façons était plein, mauvais petit déjeuner servi dans une ambiance « usine », sans même un sourire

Cécile · FR · 2026-07-24

Good to know

When booking five or more rooms, group terms and conditions are applied to your reservation. A 10% non-refundable deposit is taken at time of booking and full payment and rooming list are required six weeks prior to your arrival. These terms replace any other booking policies agreed with online travel agents.

A deposit may be required at the property.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an existing bed.

Children from 3 years old to 12 years old stay for £10 per person per night when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.