Hacienda de Castilla

Name: Hacienda de Castilla
Address: Calle 17 Norte Mza. 23 Lotes 9 al 14, SM 64, Cancún, MX
Rating: 7.4

★★★ Calle 17 Norte Mza. 23 Lotes 9 al 14, SM 64, Cancún, MX

7.4 guest rating· 228 reviews

About this hotel

Outdoor Swimming Pool and Free Wi-Fi

The hotel boasts an inviting outdoor swimming pool perfect for a refreshing dip after a day at the beach. Stay connected with complimentary Wi-Fi available throughout the property.

Mexican Cuisine at La Hija de Villa

Indulge in authentic Mexican flavors at the on-site bar-restaurant, La Hija de Villa. Immerse yourself in the vibrant culinary scene while enjoying live entertainment and sporting events.

Convenient Location and Shuttle Service

Located just a short drive from Playa Blanca Beach and Puerto Juarez Harbour, the hotel offers easy access to nearby attractions. Take advantage of the shuttle service for a hassle-free journey.

Experience the best of comfort and convenience at our hotel. Book your stay now for a memorable getaway.

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Rooms & rates

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Standard Room, 2 Double Beds

Sleeps 4 · 25 m² · 2× Double bed

Desk
Air conditioning
Private bathroom
Free WiFi
Shower

2 Double Beds269 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch LED TV with premium channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Desk and phoneComfort - Air conditioning and daily housekeepingNon-Smoking

Standard Twin Room

Sleeps 4 · 16 m² · 2× Double bed

Desk
Air conditioning
Single-room air conditioning for guest accommodation
Private bathroom
Shower

This air-conditioned room features 2 double beds and is equipped with cable TV and free Wi-Fi. The private bathroom includes toiletries.

Amenities

Free WiFi
Kids' pool
Outdoor pool
Swimming pool
Free Parking
Restaurant
Bar
Screens / Barriers between staff and guests for safety
Air conditioning
Pets allowed
Sun loungers or beach chairs
24-hour front desk
Tour desk
Room service

Show all 59 amenities

24-hour security
Non-smoking rooms
Non-smoking throughout
Airport shuttle (additional charge)
Access to health care professionals
Airport drop off
Airport pick up
Billiards
Board games/puzzles
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Concierge service
Daily housekeeping
Delivered food - securely covered
Designated smoking area
Face masks for guests available
Fax/photocopying
Fire extinguishers
First aid kit available
Fruits
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Invoice provided
Ironing service
Key access
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Outdoor furniture
Packed lunches
Physical distancing in dining areas
Physical distancing rules followed
Process in place to check health of guests
Public Bath
Safety deposit box
Sanitized tableware & silverware
Shared stationery like menus, pens are removed
Shuttle service (additional charge)
Staff adhere to local safety protocols
Thermometers for guests provided by property
Wine/champagne

Location

Calle 17 Norte Mza. 23 Lotes 9 al 14, SM 64, Cancún, MX

Check-in: from 12:00 AM to 12:00 AM
Check-out: until 12:00 PM

What guests say7.4228 reviews

+ Friendly staff+ Good location− Cleanliness issues− Poor service experiences

Cleanliness6.7

Service8.7

Location7.2

Room Quality7.2

Amenities7.7

Value for Money7.5

A budget stay in a clean and safe hotel with pool, breakfast and friendly staff
7.0
Budget clean and helpful staff
− Location is a little away from the best areas but it’s a budget hotel and the Uber’s or didi’s are good
Justin · AU · 2026-07-09

Bien pero incómoda
7.0
Que tenía restaurante, el cuarto estaba bien, cómodo y la TV con cable e internet muy bien.
− Que no tiene elevadores y son tres pisos. Nos tocó el último piso de la última habitación con maletas grandes subir escaleras. Las toallas estaban sucias y trozadas. La ubicación está fea. La vista de la ventana está muy deplorable.
Torres · MX · 2026-06-19

Guest review
9.0
The check in lady with the 2 colored hair was very helpful , and she was not very nice ,
− Being greeted more nicely
Gary L · US · 2026-06-10

Buen hotel, excelente opción.
10.0
La ubicación del hotel es buena, la zona es segura y tranquila.
− En general todo bien, seguro regreso a este hotel.
Rafael · MX · 2026-06-02

Good to know

Please note that the Hotel features the distinctive "M" of Moderniza certificate.

Please note that a "$82.00 MXN" environmental fee will be charged upon arrival.

Groups generated on this platform and/or hidden groups through different agencies, a charge of $250.00 MXN per room per night will be made at the time of check-in.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.

›Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

›Parking

Free private parking is possible on site (reservation is not needed).

›Pets

Pets are allowed on request. Charges may be applicable.

›Internet

WiFi is available in all areas and is free of charge.

›Children and extra bed policy

Children of any age are allowed.

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Hacienda de Castilla♡