Palma Real♡

Guest review

1.0

El.lugar es bonito, no hay acceso como tal a la playa tienes que caminar y hay mucha piedra filosa

− No pudimos comunicarnos, le marque 12 veces al administrador,, no hay tele y no hubo clave para conectarnos a internet

Always the best view!

10.0

The view cannot be beat! There's nowhere else you can see both the beach and the lagoon. Love the restaurant! The food is delicious and the service is great! You get housekeeping twice a week.

− I had rented 2 rooms, one for just a few days and this one for longer. I put my short term guests in this one and then planned to move over. They tried to get me to stay the long term in the other room which, unfortunately, wasn't up to standard. (See separate review.) Fortunately, I had gone through Booking and I just kept reminding them of this. Once I moved over into this room, things were wonderful!

Not this room

7.0

As always, the view is spectacular! The grounds are lovely! The restaurant is convenient and delicious! The staff is helpful.

− I've stayed at Palma Real before and left a great review. This time I rented 2 rooms as I had short-term guests. (Please see other review as well.) Fortunately I put them in the room with the bathtub even though I moved over to it when they left. The room I first stayed in, #127, was not up to par. Let me clarify, it was NOT a housekeeping issue. It was clean, but the paint was peeling, the light was broken and there was this horrible smell. It hit you in the face when you opened the door. Same if you were on the balcony and then came back in. I don't know if it was mold in the walls or one of the creatures died in the attic, but it was bad. Also, right off the balcony was the tejon "freeway." There was poop over it. Not the best to look at.

Excellent stay.

9.0

Restaurant very good.

− AC into the room.

Beautiful View, Nothing Else.

2.0

The view was beautiful.

− No supplies. No soap, paper towels, tissue. NO BOTTLED WATER (essential in Mexico). A TV was in the room but No signals. DEAD COCKROACHES IN ROOM. Large toilet paper dispenser next to toilet prevented sitting properly. Overall, very dated and poorly maintained. Second day told manager about roaches and TV. Roaches were cleaned up.