Please note that, the guest 's name is the same with the card holder name.
Please present the same credit card used to guarantee your booking and your passport when check-in at the hotel. Should they not be able to provide the original credit card, full payment must be made by cash or another credit card. In case full payment has been made on the original credit card prior to check-in, full refund will be given to that credit card.
Guests who fail to provide their valid passport will not be allowed to check in, unless they are able to provide proof from the Vietnamese Police or his Embassy/Consulate stating that their passport has been lost. Reservations made after 22:00 (GMT +7) and during weekends, guests are requested to make payment by cash or credit card at the property. For further information, guests are kindly requested to contact property directly using contact details found in the booking confirmation.
A deposit may be required at the property.