Arendal Herregaard Spa & Resort♡

Ohhh the smell

4.0

We did our wedding just a few 100m away from this hotell so we desided to book the hotell for our Night. Ohh boy and what a Night it would be. We got there at 2 am on a really hot summer Night. The rooms have No ventilation. It had 2 small Windows that could bearly be opened. So it was extremly hot. Also the bathroom had a really bad smell of suage that spread to the whole room. When i told the reception the day after i did get an apologie (bearly) but No comp. Not Even a question if i would want to use the pools for Free that afternoon... Me personally, i would just refund the room after destroying anyone wedding Night. Will never go back.

Really disappointing

4.0

At check-in we met an elderly man who praised the hotel and asked if we would have lunch, because the food was great. In the car park shortly afterwards we met the same man who once again recommended the food. We were stunned when he drove off alone without luggage in a nice car. A quick Google search explained the matter, he was on the owner's side and that there was a lot of negative history and trouble with the state and financial sanctions. When we later had dinner and breakfast, we were really disappointed. The guests pay for financial penalties and led to boring and dry-fried salmon and potatoes for dinner and Fridaybread on Monday, and a very reduced selection. Far below what one would expect from even a standard hotel. We saw drinking glasses by the pool when we arrived that had not been cleared when we left. The room had poor ventilation. The air was damp and towels did not dry. We had to sleep with the bathroom fan on full blast all night. Bad vibe. Very nice and helpful staff, we really hope they are treated well.

Love it!

10.0

Nice and cozy hotel. The staff is very helpful and customer orientated. There was a lady Yustina who worked on the reception, she provided a help and supported a lot. It was a great treatment. Appreciate the service. Definitely will come back and will recommend to my family and friends.

Nice quiet place, but non-responsible staff

6.0

Breakfast fantastic, nice surroundings. However, much of the staff doesn't seem to care or take responsibility. A couple of people did a good job, but others seemed just to "play smart", without caring about guests and service. Tables left uncleaned, surroundings (cabins, glamping tents) not really maintained, looked a bit "scrabby".

Awesome food, staff and facilities!

10.0

Spent a couple of days there with my son and friends. Everything was really awesome! Staff was great, room was really nice, breakfast was really good and the food (we had the 5 course meals) was just awesome! Nice weather too. And the surroundings was also nice! Everything was pretty much perfect!

Visiting relatives

8.0

The hotel is in an idyllic location very near the south coast of Tromoy island, with a pebbly beach and cafe within easy walking distance and a petrol station/shop and also supermarket within a mile or two. It is on Google Maps which is how we navigated our rented car there - our car sat nav did not know how to reach it! Despite arriving late in the evening the staff managed to rustle up an excellent late-night snack for us both. The breakfasts are superb and the indoor pool excellent - used it every morning. Sadly the elevator broke down when we arrived (and took several days to fix) so we had to take our heavy suitcases to our top floor room.