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Biwako Hanakaido

★★★★ Ogoto 1-3-1, Otsu, JP

9.4 guest rating· 447 reviews

About this hotel

Luxurious Hot-Spring Retreat with Stunning Lake Views

Exquisite Dining Options

Indulge in kaiseki traditional multi-course dinners and savor original dishes based on Kyoto cuisine at Biwako Hanakaido. From seasonal ingredients to local specialties, our dining experience is a culinary journey not to be missed.

Relaxation and Comfort

Unwind in our outdoor and indoor hot-spring baths, traditional tatami rooms, and gender-separate public hot-spring baths. With a garden, sauna, and 24-hour front desk, we ensure your stay is both relaxing and comfortable.

Convenience and Accessibility

With a free shuttle to JR Ogoto-Onsen Station, exploring the area is easy. Enjoy the convenience of free WiFi, a souvenir shop, and room service during your stay at Biwako Hanakaido.

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Rooms & rates

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Twin Room with Open-Air Hot Spring Bath

Sleeps 2 · 42 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

This twin room's standout feature is the private open-air bath. The spacious twin room offers air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.

Standard Triple Room

Sleeps 3 · 37 m² · 3× Futon Mat

  • Desk
  • Air conditioning
  • Shower
  • Safety deposit box
  • TV

The spacious triple room offers air conditioning, tatami, a balcony with lake views as well as a shared bathroom featuring a shower. The unit offers 3 futons.

Twin Room

Sleeps 3 · 37 m² · 3× Twin bed

  • Desk
  • Air conditioning
  • Shower
  • Safety deposit box
  • TV

All rooms are fitted with flooring with soundproofing and air-conditioned. Rooms have a flat-screen TV, a fridge and an attached shower.

Japanese-Western Style Room with Open-Air Hot spring Bath

Sleeps 6 · 64 m² · 4× Futon Mat, 2× Twin bed

  • Private bathroom
  • Separate bathtub and shower
  • Partially open bathroom
  • Spring water bathtub
  • Coffee/tea maker

<p><strong>4 Twin Futons and 2 Large Twin Beds</strong></p><p>684-sq-foot soundproofed room with a balcony </p><br/><p><b>Relax</b> - Outdoor private hot springs (onsen)</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Refrigerator, coffee/tea maker, electric kettle, and room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height counters and sink</p><p>Non-Smoking</p>

Japanese-Western Style Special Suite with Open-Air Hot spring Bath

Sleeps 5 · 96 m² · 3× Futon Mat, 2× Twin bed

  • Private bathroom
  • Separate bathtub and shower
  • Partially open bathroom
  • Spring water bathtub
  • Coffee/tea maker

<p><strong>3 Twin Futons and 2 Large Twin Beds</strong></p><p>1038-sq-foot soundproofed room with a balcony </p><br/><p><b>Relax</b> - Outdoor private hot springs (onsen)</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Refrigerator, coffee/tea maker, electric kettle, and room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub and separate shower</p><p><b>Practical</b> - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height counters and sink</p><p>Non-Smoking</p>

Japanese-Western Style Room

Sleeps 5 · 61 m² · 3× Futon Mat, 2× Twin bed

  • Private bathroom
  • Free WiFi
  • Shower
  • Safety deposit box
  • TV

<p><strong>3 Twin Futons and 2 Large Twin Beds</strong></p><p>661-sq-foot soundproofed room with a balcony </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Refrigerator, electric kettle, room service, and free bottled water</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height counters and sink</p><p>Non-Smoking</p>

Room with Tatami Area and Open-Air Bath

Sleeps 6 · 52 m² · 2× Twin bed, 4× Futon Mat

  • Desk
  • Air conditioning
  • Private bathroom
  • Safety deposit box
  • TV

This family room is soundproof and air-conditioned, and fitted with a flat-screen TV, a fridge and an attached bathroom. It features a Japanese interior with a tatami (woven-straw) floor and traditional futon bedding and Western beds. Bathroom offers relaxing views of Lake Biwako from the open-air bath using heated water.

Japanese-Style Room

Sleeps 6 · 52 m² · 2× Twin bed, 4× Futon Mat

  • Desk
  • Air conditioning
  • Shower
  • Safety deposit box
  • TV

The spacious family room features air conditioning, tatami, a balcony with lake views as well as a shared bathroom boasting a shower. The unit has 2 beds and 4 futons.

Room with Tatami Area

Sleeps 6 · 52 m² · 2× Twin bed, 4× Futon Mat

  • Desk
  • Air conditioning
  • Shower
  • Safety deposit box
  • TV

This family room is soundproof and air-conditioned, and fitted with a flat-screen TV, a fridge and an attached bathroom. It features a Japanese interior with a tatami (woven-straw) floor and traditional futon bedding and Western beds.

Suite with Open-Air Hot Spring Bath

Sleeps 4 · 96 m² · 2× Twin bed, 2× Futon Mat

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

This suite features an open-air hot-spring bath with lake views. It features a Japanese interior with a tatami (woven-straw) floor, a Western living room and Western beds. A balcony, air conditioning is available and an electric kettle, flat-screen TV and air-purifier is equipped in the room.

Amenities

  • Free WiFi
  • Spa/wellness center
  • Sauna
  • Hot spring bath
  • Free Parking
  • Accessible parking
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
Show all 58 amenities
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Daily housekeeping
  • Designated smoking area
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Open-air bath
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Public Bath
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shuttle service
  • Shuttle service (free)
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Vending machine - drinks
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

Ogoto 1-3-1, Otsu, JP

Check-in
from 03:00 PM to 07:00 PM
Check-out
until 11:00 AM

What guests say9.4447 reviews

+ Clean facilities+ Friendly staff+ Convenient location+ Unique experienceLimited food options for children
Cleanliness9.3
Service9.8
Location9.3
Room Quality9.8
Amenities9.3
Value for Money9.3

Guest review

4.0

We booked this ryokan to give our children an authentic Japanese experience. The onsen is beautiful, and several staff members were kind and helpful. Unfortunately, the rest of our stay was disappointing. We specifically booked and paid for a room for 2 adults and 4 children, including half board and a room advertised with 2 twin beds and 4 futon beds. However, when we arrived, only 2 futons were prepared, and our 4-year-old twins were not offered dinner or breakfast, despite being included on the reservation. I had to repeatedly ask what they were supposed to eat. We were initially offered French fries for dinner and plain rice or scrambled eggs for breakfast. Only after asking further did I learn I could purchase Japanese children’s meals for an additional ¥3,000 per child per meal. Traditional meals in private rooms were wonderful! Although the room was listed as 559 sq ft, it felt very cramped for six people, with almost no closet or storage space and nowhere to unpack luggage. There was also no space for young children to play, and we spent most of the stay trying to keep them quiet around fragile displays. Our first impression was also disappointing when a staff member visibly rolled their eyes at our family’s luggage upon arrival. While some staff were wonderful, we often felt that families with young children were tolerated rather than welcomed. This is likely an excellent ryokan for couples seeking a quiet, traditional experience. However, I would not recommend it for families with young children or stays longer than one or two nights.

Natallia · US · 2026-07-20

Guest review

10.0

The place was beautiful. Staff were extremely kind and helpful. Food was delicious. The shuttle to the station was also great. You can tell everyone there is working hard to make your experience the best possible.

Can't think of anything bad.

Trevor · US · 2026-07-20

心に残るおもてなし、最高の料理と温泉てわした

9.0

スタッフの皆さんの接客が素晴らしかったです。到着から出発まで、きめ細かく親切な対応が印象的でした。 食事はまた格別で、夕食、朝食(和定食)とも地のものが大変美味しくセンス良く出されて、堪能しました。 大浴場、部屋の露天風呂も良かったです。

25周年ということで、年数がたっているので致し方ないと思いますが、同行の夫はトイレの狭さを指摘していました。が、部屋も水回りも掃除が行きどどいていて清潔、快適に過ごすことができました。

HASEGAWA · JP · 2026-06-19

Best ryokan we could have possibly chosen!

10.0

The staff were exceptionally kind, the property was gorgeous, the food was amazing! Such an incredible experience overall!

Sarah · US · 2026-06-10

Bellissimo ryokan

10.0

In questo ryokan abbiamo fatto un'esperienza completa, già quando si arriva alla stazione, subito dopo i tornelli si trova un telefono il quale ti permette di chiamare gratuitamente il ryokan per farti venire a prendere. All'arrivo vieni accolto benissimo, ti vengono portati i bagagli direttamente in camera e lo staff ti spiega tutto quello che c'è da sapere. È stata un' esperienza unica!

Mirko · IT · 2026-06-08

Soggiorno all’insegna della tradizione giapponese.

9.0

Stile moderno ma rispettoso della tradizione, Raffinatezza e accoglienza. Cene principesche.

Non avendo possibilità di chiamare abbiamo avuto qualche problema sulla prenotazione della navetta dalla stazione all’hotel ( telefono con esim Solo per dati)

Monica · IT · 2026-05-29

Good to know

Guests are kindly requested to indicate the mean of transportation to the property at the time of booking.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

To use the property's free shuttle, please make a reservation in advance and call the property when you arrive at the Ogoto Onsen Station. Contact details can be found on the booking confirmation.

Guests with children must inform the property in advance of the number of children and their respective ages as different rates are applicable according to their age. Please note that facility fees apply to children using existing beds.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 5 years old stay for ¥2,200 per person per night when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.