Deluxe Suite
Sleeps 3 · 60 m² · Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Kitchen
- Coffee machine
Mansion Alcazar
★★★★★ Bolívar 12-55 y Tarqui, Cuenca, EC
9.4 guest rating· 264 reviews
About this hotel
Luxurious Colonial Boutique Hotel in the Heart of Cuenca
At Mansion Alcazar, immerse yourself in the charm of a colonial boutique hotel in Cuenca. Elegant Accommodations await with queen and king size beds, antique furnishings, and modern amenities like air conditioning and LCD TVs.
Indulge in the Exquisite Dining options - sip on fine wines in the jasmine garden or savor French cuisine at Cocotte restaurant.
Conveniently located near the airport and local attractions, Mansion Alcazar offers both tranquility and accessibility.
Book now to experience a blend of colonial elegance and modern comfort at Mansion Alcazar.
Rooms & rates
Deluxe Suite
Sleeps 3 · 60 m² · 2× Double bed
- Desk
- Bathrobe
- Private bathroom
- Kitchen
- Coffee machine
Traditional Suite, 1 King Bed
Sleeps 3 · 40 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level
Sleeps 3 · 64 m² · King bed, Sofa bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Kitchen
Exclusive Suite, Multiple Beds, Kitchen, Executive Level
Sleeps 2 · 64 m² · 2× Twin bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Kitchen
Superior Double Room, 1 King Bed
Sleeps 2 · 28 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Free WiFi
Deluxe Suite, 1 King Bed with Sofa bed
Sleeps 3 · 38 m² · King bed, Sofa bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Free WiFi
Standard Double Room, 1 Queen Bed
Sleeps 2 · 24 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Free WiFi
Superior Twin Room
Sleeps 2 · 28 m² · 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Coffee machine
- Shower
Suite
Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)
- Desk
- Bathrobe
- Private bathroom
- Coffee machine
- Shower
Amenities
- WiFi available
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Parking
- Parking garage
- Private parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- 24-hour front desk
- Tour desk
- Business center
Show all 78 amenities
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Babysitting/child services
- Beauty Services
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Live music/performance
- Lockers
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Thermometers for guests provided by property
- Wheelchair accessible
- Wine/champagne
Location
Bolívar 12-55 y Tarqui, Cuenca, EC
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.4264 reviews
+ Great service+ Excellent location+ Charming ambiance+ Comfortable experience− Cleanliness issues− Room size complaints− Noise disturbances
Cleanliness8.8
Service10.0
Location9.8
Room Quality8.8
Amenities9.8
Value for Money9.3
Maravillosa
10.0Todo es de primera.
− En todo aspecto, está perfecto.
Historical wonder
9.0Helpful and accommodating staff. Good location close to the Cathedral of the Immaculate Reception and the other iconic buildings of the historic quarter. The courtyard and the back gardens are enchanting. Breakfast was quite good.
− The room windows open only to the interior court yard, so if you like to have the windows open you might want to ask for an upper floor or garden view rooms if those are available.
NO LO RECOMIENDO
6.0La cercanía con el centro. Y su jardín.
− El hotel se vende como cinco estrellas y no lo vale como tal. Toallas viejas. Te dicen que hay sauna y turco y el turco es un cuarto viejo pequeño que ni calienta. El desayuno buffet es pequeño. La televisión de la Suite Deluxe no iba. Todo huele a viejo y es entendible que sea un lugar con muchos años pero el olor debería tratarse. Calidad precio no lo vale. Aparte, escribí antes de reservar por aquí y me dijeron que no tenían habitaciones y entro a booking y las tenían. El personal no te explica nada. El servicio NO ES DE UN HOTEL DE CINCO ESTRELLAS.
Instalaciones de ensueño como perdidos en un castillo
9.0El desayuno estuvo muy variado, incluía comidas típicas de la región super ricas.
− la Tv no le funcionaba el boton del volumen y como daba la calle la habitación con una vista muy hermosa pero a veces el ruido d ela calle no dejaba escuchar
Overall a very nice stay in a beautiful historic building
8.0The grounds were surprising and beautiful, with many places to sit and relax. The staff was very nice and helpful.
− For the quality of the hotel, the grout in the bathroom was dirty, and there was mold on the walls by the shower. Breakfast was nice, but for tea drinkers, it was annoying to get a tiny cup of tea and always ask for a top off and a new tea bag. It would be nice to have teapots.
Excellent as always over the years!
10.0Excellent service, fantastic location and beautiful architecture
− Nothing
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Parking
Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 9 years old stay for free when using an existing bed.
Children from 10 years old to 17 years old stay for US$45 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.