Scotia Airport Hotel♡

No room provided despite booking and payment. No refund either.

2.0

Booked and paid for hotel in May for overnight stay in November as we had early flight from Glasgow airport. On arrival at 10pm - late check in until midnight - the receptionist told us there was no room available. We were told there was some fire damage from a week ago and our room was effected. No reason why we hadn’t been told in advance. There was no obvious fire damage and staff were unable to show us the damaged room when we asked for proof. They said they would sort out a refund but we would have to find somewhere else to stay. Not their problem! We eventually found another hotel and had to pay further costs. In the days and weeks that followed, there was no contact made by the Scotia Hotel to explain or apologise. NO refund was provided and despite my phone calls and emails they failed to assist in any way. Booking.com were largely unhelpful themselves, stating it was for us to resolve with the hotel. They even suggested we weren’t entitled to any refund as Scotia had told them we were a No Show. Incredible. Absolutely infuriated by the whole thing. Booking.com eventually refunded us for the second hotel we had to book. This was after lengthy correspondence back and forth. My advice - DO NOT BOOK A ROOM AT THE SCOTIA HOTEL!

Guest review

8.0

Nice big room, short on towels one night, no taxi available

Guest review

8.0

Beautiful old building with stately high ceilings and very spacious rooms. There is a playing field across the road but not very noisy. It wasn"t perfect but excellent value and very close to the airport with free parking.

Guest review

2.0

Despite reservation , they told us they had no room for us. Left us without a room and no hotel in the area.

Scotia Airport Hotel and Motel Air Glasgow Airport - For the love of God, give these a swerve…. I wish I had!

2.0

So the excitement began immediately on arrival at the Scotia Airport Hotel. The Taxi Driver laughed at me when we pulled up and said how popular it is and that I could see that for myself by the big empty car park out the front. That aside, I was a few hours early for check in, the front door was shut and locked so I called the number on the sign out the front. A lovely lady answered the phone and said she could offer me early check in at their sister hotel for no extra cost to myself which seemed agreeable …… until….. the “no extra cost” was actually an additional £20. I’m not entirely sure how that constitutes “no extra cost” but anyway, I said it wasn’t a problem and I’ll head in to the town for a walk about and come back at 2 (because I didn’t really want to have to risk going to another hotel I hadn’t looked at online). I went in to town but when I headed back, I called again and was told that either way, I’m now staying at the sister hotel (Motel Air) because they don’t have any room at the inn (I felt like Joseph himself). This came as a bit of a suprise but not as much as the surprise of a guy walking up to me telling me I’m staying at his hotel (Motel Air) before he even knew who I was. It was all a bit odd but the 7 pints of Tennent’s told me it would all be fine so I embarked on the half mile walk across the industrial estate to the Motel Air. On arrival, I was pleasantly surprised at the drinks and snacks available in the reasonably priced vending machine but that’s about as far as the pleasant experience goes in this hole. The two members of staff I met were very friendly and I can’t fault them at all …..but ……that said, I’m assuming that either the cleaners parking ticket was running out when they entered this room or they’d left their glasses at home. Either way, it was to my detriment. One can only reasonably assume that the previous patron of this room had some sort of breakdown which led them to pulling the majority of their pubic hair from their person and throwing it across the shower tray like confetti at a wedding. Whilst doing so, the stress of it all must’ve caused a gaggle of hairs from their head to also make a leap for freedom across the bathroom floor. Several unsavoury marks that’s origin would be fairly assumed as to be from a humanly orifice were also presented to me on the bathroom tiles like some sort of Picasso of the Nasal Cavity. This is all bad enough…..but…… putting that aside, and ignoring the fact that the bed looked like it had been made by a partially sited individual who was working their notice period, there was a worryingly familiar white stain but on this occasion, I’m the black curtain (that blocks the view of the transit connect van almost parked through your window. Said stain, can only be described as an impressively good attempt at beating some sort of record set in student accommodation. When all is said and done though, a huge shout out to Donna, Liz and the Children for being so kind as to let Hotel Guests (I use the term “Hotel” loosely) use their Netflix Log In on the TV provided. The TV remote had seen better days but ultimately, it carried out its intended function. I wish the staff at this place all the best because they seemed like good people but unfortunately it doesn’t change the fact that this place needs to be cleaned, the curtains incinerated and in my opinion, an exorcism performed.

Nightmarish

2.0

Nightmare loudness in the parking lot all night long!