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Sleepfare

Emerald Hotel

★★★★ 13 Gladstone Road, Gisborne, NZ

7.4 guest rating· 1024 reviews

About this hotel

Central Location in Gisborne's Shopping Precinct

Spacious Rooms with Modern Amenities

Food Delivery Services and Proximity to Restaurants

To book a relaxing stay in Gisborne, choose the Emerald Hotel with its convenient location, comfortable rooms, and excellent services!

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Rooms & rates

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Executive Apartment

Sleeps 5 · 2× Twin bed

  • Desk
  • Private bathroom
  • Separate bathtub and shower
  • Coffee/tea maker
  • Free WiFi

<p><strong>2 Twin Beds</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 40-inch flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Suite with Pool View

Sleeps 4 · 45 m² · 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchenette
  • Shower

This suite offers a balcony, flat-screen TV with cable channels and tea/coffee making facilities.

Standard Suite

Sleeps 2 · 4 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchenette
  • Shower

This open-plan suite offers city views and a flat-screen TV with satellite channels.

Executive Suite with River View

Sleeps 4 · 45 m² · 2× Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchenette
  • Shower

This suite offers a separate bedroom, flat-screen TV with satellite channels and private balcony with river views.

Junior Suite

Sleeps 4 · 54 m² · 2× Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchenette
  • TV

This air-conditioned suite features a sofa and satellite TV. The open-plan room can be closed off to allow a lounge room for meetings.

Amenities

  • Free WiFi
  • Outdoor pool
  • Swimming pool
  • Free Parking
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Designated smoking area
Show all 36 amenities
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Invoice provided
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Location

© OpenStreetMap contributors

13 Gladstone Road, Gisborne, NZ

Check-in
from 02:00 PM to 10:00 PM
Check-out
until 10:00 AM

What guests say7.41024 reviews

+ Great location+ Spacious rooms− Poor cleanliness− High prices
Cleanliness5.8
Service8.3
Location9.3
Room Quality7.3
Amenities6.8
Value for Money5.7

If t

4.0

Was ok The view was beautiful unfortunately it stopped there

− Stay a 5 years ago it’s was fabulous unfortunately the standard has drop Cleanliness is not good

Marion · NZ · 2026-07-24

Affordable and close in town

8.0

Location and price was reasonable

− No kitchen or smart tv

Candice · AU · 2026-07-21

Comfortable

8.0

Bed were comfortable. Nice quiet location.

− There werent enough crockery and ultensils for 3 people. Had to ask staff to bring extra. Also no dish cloth or tea towel.

Nanette · NZ · 2026-07-19

Experience

7.0

The rooms were large, the staff very lovely and friendly. The layout of the hotel was a little awkward but very unique and added to the charm. Shower pressure was decent. Free parking

− Our room was close to the parking lot and the door would slam behind the people entering and exiting, causing a loud bang to echo, woke up very early to that. No noise reduction. The furniture had paint chips as did the walls and bathtub. With such a reputation they once had, I feel the price no longer reflects what you are getting in terms of value or comfort

Cody-James · NZ · 2026-07-12

Guest review

7.0

Easy process nice view and cool staff

− Sky was very basic no movies or discovery or interesting channels. Place needs a little work to bring it back up to a high level hotel.

KARN · NZ · 2026-07-05

Guest review

9.0

Big and spacious bed was comfortable and the staff was amazing

− When spoke to young gentleman at the desk 2 upgrade TV services he wasn't able 2. The mobile number on back of card to room no one ever answered it

Josh · NZ · 2026-07-03

Good to know

Please note that 'Breakfast Included' rates feature breakfast for adult guests only. Breakfast is charged NZD 11 per child.

Please note that there is a 2% charge when you pay with a credit card.

You must show a valid photo ID and credit card upon check-in.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in and must also be staying at the property.

Please note that this hotel has a strict 'No Party Policy'.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

›Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

›Parking

Free private parking is possible on site (reservation is not needed).

›Internet

WiFi is available in all areas and is free of charge.

›Pets

Pets are not allowed.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 12 years old stay for free when using an existing bed.

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