Sleepfare

Dreams Jade Resort & Spa - All Inclusive

★★★★ Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580, Puerto Morelos, MX

8.4 guest rating· 285 reviews

About this hotel

Luxurious Spa Services

Indulge yourself at the full-service spa with a wide range of treatments and massages. You deserve to pamper yourself during your stay.

Multiple Dining Options

Enjoy a variety of culinary delights at the 7 restaurants available, including a buffet and 24-hour room service. Sip on drinks at the beach bar, bars, or swim-up bars for a truly relaxing experience.

Convenient Location

With a private beach and a short distance to Puerto Morelos Town Square and various attractions, Dreams Jade Resort & Spa is the perfect getaway. Book your stay now for a memorable vacation.

Rooms & rates

Pick your dates. Prices are live, not cached.

Preferred Club Governor Suite

Sleeps 2 · 101 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Balcony or patio
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>1087-sq-foot room, balcony/patio with ocean views </p><br/><p><b>Club Level</b> - Club Lounge access, internet access in the lounge, and separate check-in location</p><p><b>Layout</b> - Bedroom and dining area</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, jetted bathtub and separate shower</p><p><b>Practical</b> - Free newspaper, laptop-compatible safe, and iron/ironing board</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Junior Suite Ocean Front King

Sleeps 3 · 65 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Balcony or patio
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>700-sq-foot room, balcony/patio with ocean views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub </p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Junior Suite Ocean View King

Sleeps 3 · 65 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Balcony or patio
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>700-sq-foot room, balcony/patio with ocean views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub </p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Preferred Club Suite Ocean Front King

Sleeps 3 · 71 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Balcony or patio
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>765-sq-foot room, balcony/patio with ocean views </p><br/><p><b>Club Level</b> - Club Lounge access, internet access in the lounge, and separate check-in location</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub and separate shower</p><p><b>Practical</b> - Free newspaper, laptop-compatible safe, and iron/ironing board</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Junior Suite Double

Sleeps 4 · 65 m² · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Balcony or patio
  • Bathrobe
  • Private bathroom

<p><strong>2 Double Beds</strong></p><p>700-sq-foot room, balcony/patio with garden views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub </p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Junior Suite King

Sleeps 3 · 65 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Balcony or patio
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>700-sq-foot room, balcony/patio with garden views </p><br/><p><b>Layout</b> - Bedroom and living room</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub </p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Preferred Club Suite Ocean View King

Sleeps 3 · 71 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Balcony or patio
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>765-sq-foot room, balcony/patio with ocean views </p><br/><p><b>Club Level</b> - Club Lounge access, internet access in the lounge, and separate check-in location</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub and separate shower</p><p><b>Practical</b> - Free newspaper, laptop-compatible safe, and iron/ironing board</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Junior Suite Ocean Front Double

Sleeps 4 · 65 m² · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Balcony or patio
  • Bathrobe
  • Private bathroom

<p><strong>2 Double Beds</strong></p><p>700-sq-foot room, balcony/patio with ocean views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub </p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Junior Suite Tropical View King

Sleeps 3 · 65 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Balcony or patio
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>700-sq-foot room, balcony/patio with garden views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub </p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p>

Deal Of The Day Preferred Tropical View

Sleeps 3 · 71 m²

  • Desk
  • Laptop-friendly workspace
  • Balcony or patio
  • Bathrobe
  • Private bathroom

<p><strong>2 Twin Beds</strong></p><p>765-sq-foot room, balcony/patio with garden views </p><br/><p><b>Club Level</b> - internet access in the lounge and separate check-in location</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 55-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>

Amenities

  • Free WiFi
  • Billiards or pool table
  • Pool sun loungers
  • Pool umbrellas
  • Wheelchair-accessible pool
  • Conference space
  • Coworking spaces
  • Full-service spa
  • Parking (limited spaces)
  • Wheelchair-accessible spa
  • Sauna
  • Fitness facilities
  • Bicycle parking available
  • Free breakfast
Show all 78 amenities
  • Free buffet breakfast
  • Snack bar/deli
  • Beach sun loungers
  • Beach volleyball on site
  • On private beach
  • Golfing nearby
  • Miniature golf on site
  • Water skiing nearby
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Annual carbon offsets
  • Arcade/game room
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Banquet hall
  • Basketball on site
  • Boat tours nearby
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Concierge service
  • Conference center
  • Couples/private dining
  • Eco-friendly cleaning products used
  • Ecotours nearby
  • Elevator
  • Energy-saving switches
  • Express check-in
  • Express check-in/check-out
  • Food and water bowls
  • Gift shops or newsstand
  • Hiking/biking trails nearby
  • Housekeeping on request
  • Humane animal treatment
  • LED light bulbs
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Multilingual staff
  • Nightclub
  • No single-use plastic straws
  • Parasailing nearby
  • Personal motorized watercraft on site
  • Playground on site
  • Proposal/romance packages available
  • Rafting nearby
  • Reusable cups only
  • Sailing on site
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Shopping on site
  • Showcase for local artists
  • Skydiving nearby
  • Smoke-free property
  • Snorkeling nearby
  • Steam room
  • Supervised childcare/activities
  • Surfing/bodyboarding on site
  • Terrace
  • Tours/ticket assistance
  • Vegan menu options available
  • Vegetarian menu options available
  • Volleyball on site
  • Water-efficient showers only
  • Wedding services
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580, Puerto Morelos, MX

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.4285 reviews

+ Friendly staff+ Clean and comfortable rooms− Limited food options− Beach area not ideal
Cleanliness8.0
Service9.5
Location8.5
Room Quality8.5
Amenities8.2
Value for Money8.2

Guest review

10.0

We love the staff most of all. Lourdes, Edwin, Jesus, Emiliano, Jonathan and Raul in the breakfast time are all wonderful. They just make our vacation every time. We can’t wait to go back soon.

Dwayne · 2025-10-13

Guest review

8.0

The property is just as pictured. Staff were always very professional and polite. I upgraded and was able to experience the lounge amenities but did not receive the upgrade items to my room and had to ask for them several times then I received them on the last night and was not able to enjoy them.

Clairessa · 2025-10-12

Guest review

10.0

Everything was exceptional! Staff were very friendly and went above and beyond with requests or assistance. The room was in very clean and in great condition. Temp was set to a cool temperature during entire stay and helped with dealing with the heat and humidity. Pool was also very exceptional and perfect with ample space to swim and relax. The spa services were above and beyond as well. A very private and intimate setting and amazing services. 11/10!

Zoheb · 2025-10-11

Guest review

8.0

Property was a little older but clean. Our cleaning service was amazing! Only thing I didn’t like about the room was the fact that our balcony hot tub took over 45/1hour to fill up. I’d booked an ocean front suite and I’d honestly recommend going for the ocean view so that you can see the resort and the ocean which is a much more pleasant view in my opinion due to how small the beach is and it’s filled with seaweed. Beach was very seaweed filled. We got 3 of 7 days to use the beach for part of the day. Pool was great! Food was great for dinner but room service was very mediocre. The breakfast buffet was decent but the selection wasn’t rotated much at all except for one little line that had bacon only some mornings. Very packed and a lot of people reserve pool chairs before they get down there and leaves slim pickings if any, don’t get down there any later than 10:00 am. Overall 4 out of 5 stars. I’ve stayed ate secrets maroma, and Hyatt ziva Cancun which are both part of the same collection. We enjoyed this resort as a family but I don’t see us ever returning. If your an all inclusive person than this is a decent place to start off but I wouldn’t recommend it if you’ve been to other property’s that may have been more expensive or higher rated because it can get kind of disappointing.

Matthew · 2025-10-04

Guest review

10.0

I had an amazing time at Dreams Jade Resort. The main reason I chose this hotel was its location—it’s much quieter than Cancun’s Hotel Zone, which made it perfect for a relaxing getaway. During my stay, I had no complaints at all; everything was absolutely perfect! I’d like to give a special shout-out to David and Fernanda from the entertainment team, as well as Cecilia, the sweetest host at the Castaway restaurant. Juan, our waiter at Tamarind (the Mexican restaurant), was phenomenal, and Luis and Fabiola from the Asian restaurant were both professional and incredibly friendly. The food was delicious, the atmosphere was wonderful, and the daily and nightly activities made the experience even better. I definitely plan to return to Dreams Jade Resort!

Rosanna Michel · 2025-10-04

Guest review

10.0

The reason my wife and I keep coming back are the staff like Cecilia, Antonio, and especially our favorite staff member Armando at the Preferred Club pool. He makes you feel like you are royalty. This includes Karla at the pool. Wait staff like Omar. It's not so much the resort itself. The old lady is starting to show her wear but it's the people I mentioned that make this resort. I encourage everyone to give Jade a chance. If you do make sure you eat at least once at Mercure you won't regret it!

William · 2025-10-04

Good to know

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

›Children and extra beds

No rollaway/extra beds available

›Pets

Service animals not allowed

›Pets

Pet max weight (per pet) in kg is 10

›Parking

Parking height restrictions apply

›Sustainability Certifications

Travelife

›Pets

Pets allowed

›Pets

Pet max weight (per pet) in lb is 22

›Guest type

LGBTQ friendly

›General

Professional property host/manager

›Children and extra beds

No cribs (infant beds) available

›Pets

Maximum number of pets per room 1

›Covid

Onsite COVID-19 testing (Antigen) is available

›Pets

Only dogs are allowed