Sleepfare

Hacienda Santa Cruz

★★★★ Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC, 97315, Mérida, MX

8.8 guest rating· 56 reviews

About this hotel

Luxurious Spa

Indulge in massages, body treatments, and facials at our spa to relax and rejuvenate.

Exquisite Dining

Experience fine dining at "Valentina" restaurant by the pool, offering a garden view and a delightful bar/lounge.

Modern Amenities

Enjoy complimentary Wi-Fi, concierge services, and onsite shopping. Unwind at the poolside bar and savor cooked-to-order breakfasts.

Immerse yourself in luxury at Hacienda Santa Cruz, where comfort meets elegance. Book now for an unforgettable experience at our upscale hotel.

Rooms & rates

Pick your dates — prices are live, not cached.

Presidential Room, 1 King Bed

Sleeps 2 · King bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>1 King Bed</strong></p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 42-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Minibar (fees may apply)</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Junior Suite, Multiple Beds

Sleeps 3 · King bed, Twin bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>1 King Bed and 1 Twin Bed</strong></p><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 42-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Minibar (fees may apply)</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 2 Double Beds (Matrimonial)

Sleeps 2 · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>2 Double Beds</strong></p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 42-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Minibar (fees may apply)</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Family Room, Multiple Beds

Sleeps 7 · 50 m² · King bed, 2× Twin bed, Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar

<p><strong>1 King Bed, 2 Twin Beds and 1 Queen Bed</strong></p><p>534-sq-foot room, located on the ground floor, garden views</p><br/><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 42-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Minibar (fees may apply)</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, and rainfall showerhead</p><p><b>Practical</b> - Desk, laptop-compatible safe, and iron/ironing board</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 King Bed

Sleeps 2 · King bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>1 King Bed</strong></p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 42-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Minibar (fees may apply)</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Superior Room, Multiple Beds

Sleeps 4 · Queen Bed, 2× Twin bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

<p><strong>1 Queen Bed and 2 Twin Beds</strong></p><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) </p><p><b>Entertainment</b> - 42-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Minibar (fees may apply)</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Pool umbrellas
  • Full-service spa
  • Health or beauty spa nearby
  • Free self parking
  • Breakfast available (surcharge)
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Accessible shuttle
  • ATM/banking
  • Banquet hall
  • Concierge service
  • Conference center
  • Ecotours nearby
Show all 29 amenities
  • Garden
  • Hiking/biking trails nearby
  • Luggage storage
  • Multilingual staff
  • No accessible shuttle
  • Porter/bellhop
  • Proposal/romance packages available
  • Shopping on site
  • Smoke-free property
  • Steam room
  • Television in common areas
  • Terrace
  • Tours/ticket assistance
  • Wedding services
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC, 97315, Mérida, MX

Check-in
from 03:00 PM to anytime
Check-out
until 12:00 PM

What guests say8.856 reviews

+ Beautiful gardens+ Secluded location− Noise from nearby events− Communication issues regarding events
Cleanliness8.3
Service9.2
Location9.3
Room Quality8.7
Amenities8.8
Value for Money8.7

Great stay!

10.0

We had a wonderful 3 day stay at this lovely hacienda. The grounds and the rooms were beautiful, and the staff was first rate.. Everyone was friendly and helpful and helped make our stay much more enjoyable. We saw the owner going around, checking to make sure everything was in good condition. The meals were very good and the wait and bar staff were very attentive. The only suggestion we would make is for the hotel to provide cloth napkins in the bar and breakfast area instead of paper ones. That would be more in keeping with this elegant hotel.

J3426XQtaylorb · LOS FRESNOS, TEXAS · 2026-02-18

Guest review

8.0

todo

RICARDO · 2025-08-26

Guest review

10.0

Es una hacienda hermosa , con unos jardines increíbles

Daniel cordero · 2025-08-20

Guest review

6.0

Me hubiera gustado me comunicaran que iba a haber un evento una boda enfrente de mi habitación no pudimos dormir hasta que se terminó 2 am , sonido , fuegos artificiales y estroboscopias y mucho escándalo, si la idea de estar en esta propiedad era descansar y estar fuera del ruido

Irasema · 2025-08-11

Secluded Hacienda

10.0

This Hacienda is tucked away just off the Periferico near the airport and is so secluded you will forget you are in a city of a million people!

Gene · 2025-07-31

Guest review

10.0

Sehr schöne Unterkunft

Anne · 2025-07-30

Good to know

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

›Pets

Pets not allowed

›Children and extra beds

No rollaway/extra beds available

›Check-in & Check-out

Contactless check-out is available

›Guest type

Essential workers only - NO

›Accessibility

No elevators

›Guest type

LGBTQ friendly

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available