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Hotel Casón del Tormes by HappyCulture

★★★ Del Río, 7, Madrid, ES

8.6 guest rating· 5432 reviews

About this hotel

Tranquil Oasis in Madrid's Heart

Spacious and Well-Equipped Rooms

Indulge in comfort with private bathrooms, satellite TV, and air conditioning in every room.

Convenient Location and Access

Explore Madrid effortlessly with the metro station nearby and iconic landmarks within walking distance.

Practical Services and Amenities

Enjoy a hassle-free stay with a tour desk, 24-hour front desk, currency exchange, and complimentary WiFi.

Book now to experience the perfect blend of relaxation and convenience at the Casón del Tormes.

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Rooms & rates

Superior Twin Room

Sleeps 2 · 17 m² · 2× Twin bed

  • Private bathroom
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer

Superior Queen Room

Sleeps 2 · 17 m² · Queen bed

  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee machine
  • Minibar
  • Shower

Standard Twin Room

Sleeps 2 · 15 m² · 2× Twin bed

  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Single Room

Sleeps 1 · 10 m² · Twin bed

  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar
  • Safety deposit box
  • TV

Superior Double Room

Sleeps 2 · Queen Bed

  • Desk
  • Private bathroom
  • Free WiFi
  • Shower
  • Safety deposit box

Double Room

Sleeps 2 · 15 m² · Double bed

  • Desk
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar
  • Shower

Triple Room

Sleeps 3 · 19 m² · 3× Twin bed

  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Amenities

  • Free WiFi
  • Private parking
  • Breakfast takeaway containers
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Mobile app for room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
Show all 40 amenities
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Fax/photocopying
  • Fire extinguishers
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Smoke alarms
  • Staff adhere to local safety protocols

Location

What guests say8.65432 reviews

+ Excellent location+ Attentive staff+ Free beverages− Outdated rooms− Noise issues− Basic breakfast quality
Cleanliness8.6
Service9.1
Location9.6
Room Quality8.1
Amenities8.6
Value for Money8.6

Gerne wieder

10.0

Lage, großes Zimmer

− Schlechte Gerüche von draußen

Jan · DE · 2026-10-30

Guest review

4.0

The location was great, very close to Metro Plaza Espana and easy walking distance to Gran Via in one direction and Jardines de Sabatini and the Palacio Real de Madrid in another. Being set back a block from the Plaza meant that it was fairly quiet at night time and as the beds were very comfortable, we were able to sleep well each night of our stay.

− We booked a superior twin bedroom for our 3 night stay in Madrid paying over €350 a night before taxes. Passing through the hotel on our way to breakfast each morning, we saw many of the rooms being prepared for guests, and it felt very much our room was far from superior - certainly in terms of size. The reception staff (all male) did not feel easy to communicate with (we're english speaking British) and as we were never asked how we were enjoying our stay, it seemed to difficult to start a conversation about whether our room was in fact superior. The breakfast worked for us but there is very little hot food items (only omelette, some kind of bacon and what looked like frankfurter sausages - all precooked and kept warm in buffet chafing dishes).

Lisa · GB · 2026-10-30

Perfect.Come again.

10.0

Location and Staff.Brilliant staff

− Bit Old

Ciprian · RO · 2026-10-28

Guest review

10.0

Emplacement magnifique

− Chambre très petite

Hamza · MA · 2026-10-28

Good to know

Please note that parking is subject to availability.

Please contact the property directly if you wish to request cots or extra beds for children.

A deposit may be required at the property.