Sleepfare

Alpenheim Charming & Spa Hotel

★★★★ Via Grohmann 54, Ortisei, IT

9.2 guest rating· 132 reviews

About this hotel

Luxurious Spa and Wellness Center

Indulge in relaxation at Alpenheim Charming & Spa Hotel's spa and wellness center, offering hydromassage pools, a relaxation area, massages, and beauty treatments. Enjoy free access to indoor and outdoor pools, ensuring a rejuvenating stay.

Convenient Location and Transportation

Located just a 5-minute walk from the city center, with easy access to public transport and a nearby ski bus, Alpenheim Charming & Spa Hotel offers convenience for exploring the area. Benefit from the winter shuttle service to reach the ski slopes hassle-free.

Comfortable Accommodation with Stunning Views

Experience comfort in bright rooms and suites, many featuring balconies with breathtaking mountain views. Unwind in a welcoming atmosphere with in-room amenities including satellite TV, ensuring a pleasant stay.

Experience luxury, convenience, and comfort at Alpenheim Charming & Spa Hotel. Book now for an unforgettable stay amidst the beauty of Ortisei.

Rooms & rates

Pick your dates. Prices are live, not cached.

Deluxe Room

Sleeps 4 · 35 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Minibar

The spacious double room provides a minibar, a tea and coffee maker, a balcony with pool views as well as a private bathroom featuring a shower. The unit offers 2 beds.

King Room

Sleeps 3 · 29 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Minibar

A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious double room. The unit offers 2 beds.

Deluxe Suite

Sleeps 3 · 55 m² · Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Guests will have a special experience as the suite features a sauna. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with mountain views, this suite also offers a minibar and a flat-screen TV with streaming services. The unit has 3 beds.

Double Room

Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Minibar

A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious double room. The unit has 1 bed.

Standard Double Room, 1 King Bed with Sofa bed

Sleeps 2 · 20 m² · King bed, Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>215 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, desk, and phone</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Suite

Sleeps 3 · 55 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Featuring a terrace and small garden with the view of Sassolungo, this spacious suite offers a seating area with desk, satellite TV and mini-bar. Its bathroom is complete with a hairdryer and free toiletries. It also features a hot tub for 1 person and infrared cabin.

Standard Double Room

Sleeps 2 · 24 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Featuring a balcony, this larger room offers satellite TV and mini-bar. Its bathroom is complete with a hairdryer and free toiletries.

Junior Suite

Sleeps 3 · 40 m² · Extra-large double bed (Super-king size), Queen bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Featuring a balcony with mountain view, this suite offers a seating area with desk, satellite TV and mini-bar. Its bathroom is complete with a hairdryer and free toiletries.

Superior Double Room

Sleeps 3 · 34 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Our new 35 m² Superior Room is lovingly furnished and invites you to relax and feel good. From the panoramic balcony, you can enjoy a magical view of Ortisei and the Sassolungo – a moment that touches the senses. Perfect for unwinding after a hike or a ski day and recharging your energy. Amenities: - Double bed, TV, panoramic balcony, living area, telephone, Wi-Fi, safe, kettle - Bidet, washbasin, rain shower, hairdryer, toilet, make-up mirror, cozy bathrobe and bath set

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Infinity pool
  • Outdoor pool
  • Pool with view
  • Swimming pool
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Hot spring bath
  • Fitness facilities
  • Free Parking
  • Restaurant
Show all 82 amenities
  • Bar
  • Pets allowed
  • Pet basket
  • Pet bowls
  • Sun loungers or beach chairs
  • Ski equipment hire on site
  • Ski pass vendor
  • Ski school
  • Ski storage
  • Skiing
  • Tour desk
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Beauty Services
  • Bike tours
  • Cashless payment available
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Cycling
  • Delivered food - securely covered
  • Electric vehicle charging station
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Food delivered to guest room
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hiking
  • Horse riding
  • Hot tub/Jacuzzi
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Manicure
  • Massage services
  • Minimarket on site
  • Open-air bath
  • Outdoor furniture
  • Packed lunches
  • Pedicure
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Public transport tickets
  • Safety deposit box
  • Shuttle service
  • Shuttle service (free)
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Sun umbrellas
  • Tennis court
  • Terrace
  • Themed dinner nights
  • Walking tours
  • Wine/champagne

Location

© OpenStreetMap contributors

Via Grohmann 54, Ortisei, IT

Check-in
from 02:00 PM to 09:30 PM
Check-out
until 11:00 AM

What guests say9.2132 reviews

+ Excellent service+ Beautiful locationHigh priceInconsistent room placements
Cleanliness8.7
Service10.0
Location9.7
Room Quality8.6
Amenities9.2
Value for Money8.1

Guest review

10.0

Loved everything about this place! Great service, spotless room, amazing pool and spa!! Also LOVED the walking trail to town! Beautiful walk. We thoroughly enjoyed our stay!

Sofia · US · 2026-07-25

Unpleasant and rude owner/management.

3.0

The hotel is nicely furnished and the rooms are very modern.

The management was very unpleasant. Nothing charming about the conduct of the manager Georg, despite the name of the hotel. We were given a 'Deluxe Room'. There is no airconditioning in there. My wife was pregnant and the room was unbearably hot. We left the doors and windows open to try to keep the room cool. We were woken by a rubbish truck at 3am and suppliers from 5am onwards. When I complained and asked for a fan, I was given a vertical heater. I was then confronted by Georg, who refused to sit with me to listen to my concerns. He instead was very abrupt and told me he has another room but I will have to pay another EUR 60 for it. After one unpleasant nights sleep I told him this was unacceptable and the least he can do is give us a fan to keep cool or if not, give us another room at no extra cost so at least we have one pleasant nights sleep. I asked him 'What would you prefer? A customer who is unhappy or give us this room (which was available) and at least have a customer who is satisfied?' His reply was 'I do not respond to people who put a gun to my head like this. If you want the room, it's EUR 60'. Well, my primary concern being to look after my pregnant wife and enjoy what was left of our stay, I eventually paid EUR 80 (EUR 60 for the room plus an additional EUR 20 in tax). Needless to say, we are very disappointed with the conduct of the owner, who cares more about the EUR 60 than the true comfort and happiness of his guests. I strongly recommend clients seek other similarly priced hotels with better management.

Paul · GB · 2026-07-21

Great!

10.0

Very cozy rooms, everything was very cleanly and organized/new and well thought out, provided amazing items like slippers,bag,robe,flip flops for pool, etc. Very nice views, staff are very friendly and helpful with information on the Dolomites/hikes, great breakfast, amazing stay overall.

Lyutsiya · US · 2026-07-21

no te lo pierdas

10.0

muy lindo el lugar y bien ubicado, caminable a restaurantes y comercio buen desayuno y atención

Evelyn · CL · 2026-07-21

Incredible spa facilities and stunning views

10.0

Beautiful hotel with incredible spa facilities and views. Easy 10 min walk into town and the cable cars up to Secada and Alp De Susi. Very peaceful and relaxing stay!

Louise · AU · 2026-07-18

Fabulous 😍

9.0
Debbie · GB · 2026-07-14

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Pets

Pets are allowed on request. Charges may be applicable.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is needed).

Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for € 55 per person per night when using an available cot.

People 3 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.