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General Palmer Hotel

★★★★ 567 Main Avenue, Durango, US

9.2 guest rating· 1257 reviews

About this hotel

Victorian Charm in the Heart of Durango

Step into a world of elegance and comfort at General Palmer Hotel Durango. Luxurious Accommodations await you, with each room boasting Victorian style décor and modern amenities such as free Wi-Fi and flat-screen TVs.

Relaxation and Convenience are at your fingertips with access to a library for book lovers, a business centre for professionals, and a 24-hour reception for all your needs.

Located just steps away from the famous Durango & Silverton Narrow Gauge Railroad & Museum, and a short drive from Fort Lewis College, our hotel offers the perfect blend of history and convenience. Book your stay now and experience the charm of General Palmer Hotel Durango.

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Rooms & rates

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Executive Suite, 1 King Bed

Sleeps 2 · King bed

  • Bathrobe
  • Private bathroom
  • Free WiFi
  • TV
  • Telephone

<p><strong>1 King Bed</strong></p><p>Overlooking the city</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 42-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead</p><p><b>Practical</b> - Iron/ironing board and phone</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Room, 1 King Bed

Sleeps 2 · King bed

  • Bathrobe
  • Private bathroom
  • Free WiFi
  • TV
  • Telephone

<p><strong>1 King Bed</strong></p><p>Overlooking the hill</p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 42-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead</p><p><b>Practical</b> - Iron/ironing board and phone</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Double Room

Sleeps 4 · 2× Double bed

  • Bathrobe
  • Private bathroom
  • Free WiFi
  • TV
  • Telephone

<p><strong>2 Double Beds</strong></p><p>Overlooking the city</p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 42-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead</p><p><b>Practical</b> - Iron/ironing board and phone</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Room, 2 Queen Beds

Sleeps 4 · 2× Queen Bed

  • Bathrobe
  • Private bathroom
  • Free WiFi
  • TV
  • Telephone

<p><strong>2 Queen Beds</strong></p><p>Overlooking the city</p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 42-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead</p><p><b>Practical</b> - Iron/ironing board and phone</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Room, 1 Queen Bed

Sleeps 2 · Queen Bed

  • Bathrobe
  • Private bathroom
  • Free WiFi
  • TV
  • Telephone

<p><strong>1 Queen Bed</strong></p><p>Overlooking the hill</p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 42-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead</p><p><b>Practical</b> - Iron/ironing board and phone</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 Queen Bed

Sleeps 2 · Queen Bed

  • Bathrobe
  • Private bathroom
  • Free WiFi
  • TV
  • Telephone

<p><strong>1 Queen Bed</strong></p><p>Overlooking the city</p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 42-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead</p><p><b>Practical</b> - Iron/ironing board and phone</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Queen Room

Sleeps 2 · 14 m² · Queen bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower
  • TV

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

King Room

Sleeps 2 · 16 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower
  • TV

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, parquet floors, heating as well as city views. The unit has 1 bed.

Deluxe Suite

Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Shower

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Presidential King Suite

Sleeps 2 · 28 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Amenities

  • Free WiFi
  • Accessible parking
  • Private parking
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Business center
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Board games/puzzles
  • Cashless payment available
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
Show all 39 amenities
  • Concierge service
  • Daily housekeeping
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key access
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Vending machine - drinks

Location

© OpenStreetMap contributors

567 Main Avenue, Durango, US

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say9.21257 reviews

+ Spacious rooms+ Friendly and helpful staff+ Good location+ Quality breakfastHeating controls were challengingIssues with the remote for the TVNo elevator access for some areas
Cleanliness9.2
Service9.7
Location9.2
Room Quality9.2
Amenities8.7
Value for Money9.2

General Palmer Hotel - convenient but noisy

6.0

This is a beautiful old hotel which has been well maintained and updated, except for the very tiny, antiquated elevator which barely holds 1 person with his/her luggage. The hotel is on the main street in Durango, so you can easily walk to many restaurants in the area. Our room was spacious and comfortable. Unfortunately, this hotel is right near the railroad tracks, so you will hear the early train whistles, which are quite loud. And, being on the main street, you are near several bars whose noisy patrons woke us up at 1 AM. Plus, the motor cycles they used were very loud.

mbcantley · VESTAVIA HILLS, ALABAMA · 2026-07-23

Elegant Old Hotel

10.0

Chose the General Palmer based on location. Glad we did. A great hotel with lots of charm. Very clean fantastic service. Typical cont breakfast. We loved everything about this place. And a 2 min walk to the train

JNC-CT-RI · SANDY HOOK, CONNECTICUT · 2026-07-21

A charming historic hotel in the best location in Durango.

10.0

The General Palmer Hotel is a beautiful historic hotel with a lot of character and charm. The location is excellent, right in the heart of downtown Durango on the main commercial street, within walking distance of restaurants, cafés, shops, and directly next to the train station. The room was very clean and comfortable, the staff were friendly and professional, and the breakfast was excellent. Free parking was also a great advantage. Overall, everything was convenient and the experience was wonderful.

Nothing significant. Everything was excellent and met my expectations.

SALEM · US · 2026-07-21

Wonderful stay for a first time in Durango!

10.0

I loved how it felt like I was going back in time! Everything was cool to look at.

I liked everything! The elevator is an old style elevator, I enjoyed it, but I can see how it could be a negative for some people because it is tiny.

Harrell · US · 2026-07-19

A hotel with character

8.0

We really enjoyed our stay here during our instate road trip . The location is excellent except for the day train noise . But the train noise is honestly everywhere and it stops around 8:00 pm. We stayed in the Presidential suite , which was a nice large room . The furniture and decor is definitely dated . But a lot of people like the old timey look - we are the odd ones . It is quite charming in its own way . It was a super hot week -@94 degrees and the old AC worked like a charm to keep us cool - a huge plus . The staff are extremely friendly and helpful . There are also coffee and water stations all throughout the hotel . The elevator is super small but a hoot. Be advised about the cute but small elevator. Overall a lovely stop on our journey.

tiredof4walls · DENVER, COLORADO · 2026-07-17

Guest review

10.0

Much better than I expected, more choices too. Served in a beautiful room.

Brad · US · 2026-07-16

Good to know

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 17 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 15 per day.