Sleepfare

Jen Hong Kong by Shangri-La

★★★★ 508 Queen's Road West, Hong Kong, HK

8.6 guest rating· 1784 reviews

About this hotel

Luxurious Accommodation with Breathtaking Views

Rooftop Pool and Fully-Equipped Gym

Indulge in a 16-metre rooftop pool offering stunning vistas of Victoria Harbour and a modern gym to keep up with your fitness routine.

Café Malacca - A Culinary Delight

Savor the flavors of Malaysian and Singaporean street-style cuisine at Café Malacca, a Bib Gourmand restaurant listed in the Michelin Guide 2014.

Book your stay at JEN Hong Kong by Shangri-La today to experience elegance, convenience, and exceptional service.

Rooms & rates

Pick your dates. Prices are live, not cached.

Cityscape - King Bed

Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower

This double room offers a pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

JEN Residence

Sleeps 3 · 37 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower

Guests will have a special experience as this double room provides a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a washing machine, executive lounge access, a wardrobe as well as mountain views. The unit offers 1 bed.

Mountain Club - King Bed

Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower

The pool with a view is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, executive lounge access, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.

Mountain Club - Twin Bed

Sleeps 2 · 21 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower

This twin room features a pool with a view. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, executive lounge access, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.

Harbour Club - King Bed

Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower

This double room features a pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, executive lounge access, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.

Harbour Club - Twin Bed

Sleeps 2 · 21 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower

The pool with a view is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, executive lounge access, a wardrobe, a safe deposit box as well as sea views. The unit has 2 beds.

Suite Club - Twin Bed

Sleeps 3 · 44 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

This suite's special feature is the pool with a view. Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, executive lounge access, a coffee machine, a wardrobe as well as sea views. The unit offers 2 beds.

Studio Essential King

Sleeps 2 · 21 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower

This double room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

Harbourscape - King Bed

Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower

Guests will have a special experience as the double room offers a pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as sea views. The unit offers 1 bed.

Harbourscape - Twin Bed

Sleeps 2 · 21 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Shower

This twin room features a pool with a view. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as sea views. The unit has 2 beds.

Amenities

  • Free WiFi
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pool with view
  • Rooftop pool
  • Swimming pool
  • Fitness facilities
  • Private parking
  • Restaurant
  • Bar
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Room service
Show all 45 amenities
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Babysitting/child services
  • CCTV in common areas
  • CCTV outside property
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Toilet with grab rails

Location

© OpenStreetMap contributors

508 Queen's Road West, Hong Kong, HK

Check-in
from 02:00 PM to 11:30 PM
Check-out
until 12:00 PM

What guests say8.61784 reviews

+ Great location+ Friendly staff+ Good breakfastRoom upgrades neededPool unavailable during renovation
Cleanliness8.1
Service9.0
Location9.1
Room Quality8.0
Amenities8.6
Value for Money8.5

Guest review

10.0

good location, near the train station , good price and great service

qiumei · CN · 2026-07-16

NA

7.0

NA

NA

Brian Chui · CA · 2026-07-16

ok

7.0

Staffs are nice

Price is expensive

Brian Chui · CA · 2026-07-14

Good to know

The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation.

Please note that rates for extra beds do not include breakfast.

Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station.

Renovation work is taking place from Aug 2025 to Dec 2026 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is possible on site (reservation is needed) and costs HKD 350 per day.